Commercial Lines Account Manager

Mainebiz; Maine; Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401(k) with match

Paid time off

Profit sharing

Resumo da oferta

United Insurance in Maine seeks a Commercial Lines Account Manager to support clients from office locations throughout the state. You will maintain a high level of customer service, build strong client relationships, and serve as the primary liaison among clients, United Insurance, and underwriters, offering guidance on coverage, costs, and needs.

Responsibilities include processing policy changes, certificates, and invoices; preparing new business and renewal applications; and coordinating with

Qualificações

• State P&C license required.
• High School diploma/equivalent required.
• 1–5 years' experience preferred.
• Designation(s) preferred, not required.
• Ability to multitask.
• Self-motivated.
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
• Prior Experience with EPIC preferred.
• Excellent oral and written communication skills.
• Excellent customer relationship skills.
• Positive, friendly, and professional attitude.

Responsabilidades

• Maintain a high level of customer service to retain accounts.
• Serve as primary contact between clients, United Insurance, and underwriters.
• Process policy changes, cancellations, reinstatements, certificates, binders, and other service-related transactions.
• Prepare new business and renewal applications and proposals, markets and remarkets accounts as appropriate.
• Review renewal policies for necessary coverage updates; follow up with carriers.
• Process client invoices and maintain accurate documentation in EPIC.
• Collaborate with Producers, Accounting, and colleagues to support account management and client retention.

Conhecimentos

Customer service

Communication

Relationship building

Multitasking

Self-motivated

Formação académica

P&C license

High School diploma

Designations preferred

Ferramentas

EPIC

Microsoft Office

Excel

Descrição da oferta de emprego

United Insurance began as a single, local agency with a commitment to always do the right thing. Since 1868, our core values have remained the same: focus on exceptional customer service, provide expert insurance knowledge, and always present honest and fair solutions. Today, we handle the risk management and insurance needs for over 6,500 businesses both large and small, and we provide personal insurance coverage to over 25,000 clients. Most importantly, we are part of the communities we serve - it's where we live, work, and play.

Job Description

This position can be based out of any of our office locations throughout Maine.The Commercial Lines Account Manager is responsible for maintaining a high level of customer service to retain existing accounts, develop strong client relationships, and pursue new business opportunities. This role serves as a primary point of contact between clients, United Insurance, and company underwriters, providing professional guidance and consultative support regarding insurance coverage, policies, costs, and client needs.Responsibilities include managing daily client requests, processing policy changes, cancellations, reinstatements, certificates, binders, and other service-related transactions. The Account Manager prepares new business and renewal applications and proposals, markets and remarkets accounts as appropriate, reviews renewal policies for necessary coverage updates, follows up with carriers, processes client invoices, and maintains accurate and detailed documentation in EPIC. The role also collaborates closely with Producers, the Accounting Department, and other colleagues to support account management, policy placement, and client retention.The Commercial Lines Account Manager is expected to maintain professional, team-oriented relationships, follow company policies and procedures, participate in continuing education and professional development opportunities, and consistently meet or exceed performance expectations. Additional duties may be assigned as needed.

Qualifications

State P&C license required, with 1-5 years' experience preferred.High School diploma/equivalent required.Designation(s) preferred, not required.Ability to multitask.Self-motivatedProficient in Microsoft Office, specifically Excel, Word, and PowerPointPrior Experience with EPIC PreferredExcellent oral and written communication skillsExcellent customer relationship skillsPositive, friendly, and professional attitudeCompensation: $45,300 - $65,000 annually, plus commission on new business.The anticipated starting salary for this position is based on several factors, including the candidate's experience, skills, education, certifications, location, and internal equity. United Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, profit sharing potential, and more.