Commercial Lines Account Manager

Crane Agency; Chesterfield (MO); On-site; USD 65,000 - 75,000; Full time

Job summary

Crane Agency in Chesterfield, MO is seeking a Commercial Lines Insurance Account Manager to build strong client relationships, prepare submissions, and manage all account activity.

You will work closely with the producer to meet unit goals, provide excellent service, and ensure accurate documentation and timely renewals. Missouri P&C licensing, strong communication, and detail orientation are essential for success.

Qualifications

• Active Missouri Property & Casualty Producers license in good standing.
• Solid understanding of commercial insurance practices and procedures.
• Customer-focused with a friendly and positive attitude.
• Strong verbal and written communication skills.
• Comfortable with computers and professional phone etiquette.
• Attention to detail and follow-up on tasks.

Responsibilities

• As a Commercial Lines Insurance Account Manager, build strong client relationships to understand needs and create insurance plans.
• Work closely with the producer to achieve unit goals through teamwork and communication.
• Prepare new business and renewal submissions with ACORD applications, risk narratives, loss runs, and more; submit to carriers or Marketing.
• Manage all account transactions in the agency management system, including applications, proposals, summaries, audits, endorsements, certificates, and renewals.
• Prepare clear client proposals and keep clients informed throughout the process.
• Maintain meticulous records to prevent errors and omissions.

Skills

Commercial insurance

Client relationships

Verbal & written communication

Attention to detail

Problem solving

Multitasking

Phone etiquette

Education

Missouri P&C license

Tools

Agency management system

Job description

Location: Chesterfield, MO

Job Id:144

# of Openings:0

Are you someone who loves working with commercial insurance and enjoys providing top-notch service to clients?

Do you want to be a part of a friendly and supportive work environment that values work-life balance and offers competitive compensation and benefits?

If you said yes to any of these questions, then Crane is the place for you.

What You'll Do:

As a Commercial Lines Insurance Account Manager at Crane, you'll have an exciting and rewarding role. Here's what you'll be doing:

• Connect with Clients: You'll build strong relationships to understand their needs, creating insurance plans that protect their business and reduce risk.
• Teamwork: Work closely with the producer to achieve our unit's strategic goals. Strong collaboration and communication are essential.
• Submission Preparation: Prepare new business and renewal submissions, ensuring they're complete and accurate. We'll provide necessary tools like ACORD applications, risk narratives, loss runs and more. You'll submit these to carriers or our Marketing Department and follow up to ensure a prompt response.
• Account Management: Handle all account transactions using our management system—including applications, proposals, summaries, audits, endorsements, certificates, ID cards, binders, cancellations and more. You'll keep the client informed throughout the process and manage non-renewals effectively.
• Client Proposals: Prepare clear and concise proposals for clients. We want to ensure they understand their insurance programs and any recommendations we make.
• Documentation: Keep meticulous records in our agency management system to prevent errors and omissions.

Qualifications:

To be a successful candidate, you should:

• Have a solid understanding of commercial insurance practices and procedures.
• Hold an active Missouri Property & Casualty Producers license in good standing.
• Be customer-focused with a friendly and positive attitude.
• Possess strong verbal and written communication skills.
• Be comfortable with computers and have professional phone etiquette.
• Pay close attention to detail and follow up on tasks effectively.
• Excel in problem-solving and multitasking, even in a fast-paced environment.

About Us:

At Crane, we get you because we've been there. Our organization was founded by business owners and families just like yours. We help our clients prepare for the unexpected by offering the insurance products they need for business and personal needs. We go beyond insurance, offering resources like Risk Management, Claims Consulting, Bonds and Employee Benefits Consulting.

With over 275 dedicated employees, we're committed to being the best in our industry. We use innovation and technology to provide responsive and reliable service, exceeding customer expectations. We value long-term relationships with our clients, employees and communities we serve.

Founded in 1885, Crane has stood the test of time, and we continue to thrive by protecting what matters most. To learn more about Crane Agency, visit our website at www.craneagency.com .