Client-Focused Commercial Lines Account Manager

Crane Agency; Chesterfield (MO); On-site; USD 65,000 - 75,000; Full time

Job summary

Crane Agency in Chesterfield, MO is seeking a Commercial Lines Insurance Account Manager to build strong client relationships, prepare submissions, and manage all account activity.

You will work closely with the producer to meet unit goals, provide excellent service, and ensure accurate documentation and timely renewals. Missouri P&C licensing, strong communication, and detail orientation are essential for success.

Qualifications

• Active Missouri Property & Casualty Producers license in good standing.
• Solid understanding of commercial insurance practices and procedures.
• Customer-focused with a friendly and positive attitude.
• Strong verbal and written communication skills.
• Comfortable with computers and professional phone etiquette.
• Attention to detail and follow-up on tasks.

Responsibilities

• As a Commercial Lines Insurance Account Manager, build strong client relationships to understand needs and create insurance plans.
• Work closely with the producer to achieve unit goals through teamwork and communication.
• Prepare new business and renewal submissions with ACORD applications, risk narratives, loss runs, and more; submit to carriers or Marketing.
• Manage all account transactions in the agency management system, including applications, proposals, summaries, audits, endorsements, certificates, and renewals.
• Prepare clear client proposals and keep clients informed throughout the process.
• Maintain meticulous records to prevent errors and omissions.

Skills

Commercial insurance

Client relationships

Verbal & written communication

Attention to detail

Problem solving

Multitasking

Phone etiquette

Education

Missouri P&C license

Tools

Agency management system

Job description

Crane Agency in Chesterfield, MO is seeking a Commercial Lines Insurance Account Manager to build strong client relationships, prepare submissions, and manage all account activity.

You will work closely with the producer to meet unit goals, provide excellent service, and ensure accurate documentation and timely renewals. Missouri P&C licensing, strong communication, and detail orientation are essential for success.