Commercial Lines Account Manager

Brown & Brown; Agawam (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Brown & Brown is inviting applications for a Commercial Lines Account Manager to support their business in Longmeadow, MA. This role focuses on building client relationships, managing accounts, and ensuring compliance. Ideal candidates hold a Bachelor's degree and a MA Property & Casualty Producer License, with at least 2 years of relevant experience.

Benefits

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

Disability insurance

Qualifications

• Experience of 2+ years in Commercial Lines at an agency level preferred.
• Bachelor's Degree is preferred; MA Property & Casualty Producer License required.
• Proficient with MS Office Suite.

Responsibilities

• Build and maintain strong client relationships, resolving underwriting issues.
• Manage an existing book of business while pursuing new opportunities.
• Ensure client communications including follow-ups and documentation.

Skills

Client Relationship Management

Underwriting Issue Resolution

Confidentiality

Communication

Education

Bachelor's Degree

MA Property & Casualty Producer License

Tools

MS Office Suite

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Brown & Brown

Introducing talent to opportunity! I LOVE what I do!!

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Longmeadow, MA!

The Commercial Lines Account Manager primary responsibility includes customer service duties for customer accounts and transactions, in support of the production of the business.

How You Will Contribute:

• Build and maintain strong client relationships, addressing needs and resolving underwriting or policy issues.
• Manage and retain an existing book of business while pursuing opportunities for new business.
• Ensure compliance with audit and performance standards set by leadership.
• Handle all client communications, including follow-ups, phone calls, emails, and mail processing.
• Maintain accurate and up-to-date information in the agency management system, including all required documentation.
• Prepare timely billings, invoices, customer renewals, proposals, and presentations.
• Support the end-to-end client service process, including marketing and document management.
• Manage the ICR process in coordination with Producers.
• Regularly review reports such as Backwards Expiration and daily downloads to stay informed and proactive.
• Adhere to agency policies and procedures while engaging in continuous professional development.

Licenses and Certifications:

• MA Property & Casualty Producer License.

Skills & Experience to Be Successful:

• Bachelor's Degree is preferred and/or extensive insurance experience (preferred)
• 2+ years functioning in the Commercial Lines department at an agency or company level (preferred)
• Proficient with MS Office Suite
• Ability to maintain a high level of confidentiality

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting and Analyst

• Industries

  Insurance Agencies and Brokerages and Insurance

Referrals increase your chances of interviewing at Brown & Brown by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Student loan assistance

Tuition assistance

Disability insurance

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