Commercial Lending Compliance Quality Lead

Tompkins Bank & Trust; City of Ithaca (NY); On-site; USD 91,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

Holidays

Tuition Reimbursement

Free Parking

Job summary

Tompkins Bank & Trust is seeking a Commercial Compliance Quality Assurance Manager to lead first line compliance risk management for Commercial and Small Business Lending. The role focuses on embedding regulatory requirements into processes, monitoring portfolio quality, and guiding training and remediation across lending teams.

Responsibilities include risk oversight, testing, issue remediation, and cross-functional collaboration with legal, risk, and operations to support audit readiness and

Qualifications

• Seven or more years of experience in commercial lending, banking compliance, credit administration, or related risk/controls functions.
• Strong understanding of regulatory expectations and control frameworks.
• Experience translating regulatory requirements into practical procedures and guidance.

Responsibilities

• Lead first line compliance risk management for Commercial Lending processes, products, and controls.
• Monitor and remediate audit findings and regulatory exams with timely actions.
• Oversee portfolio compliance monitoring including covenant testing, annual reviews, and documentation.
• Produce risk reporting and escalation materials for senior management and governance forums.
• Promote regulatory change management, training, and guidance across business partners.
• Participate in special projects and cross-functional initiatives as needed.

Skills

Regulatory knowledge

Risk management

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in business/finance/accounting/economics/risk management/law

Job description

Tompkins Bank & Trust is seeking a Commercial Compliance Quality Assurance Manager to lead first line compliance risk management for Commercial and Small Business Lending. The role focuses on embedding regulatory requirements into processes, monitoring portfolio quality, and guiding training and remediation across lending teams.

Responsibilities include risk oversight, testing, issue remediation, and cross-functional collaboration with legal, risk, and operations to support audit readiness and