Commercial Compliance QA Lead

Tompkins Bank & Trust; Town of Ithaca (NY); On-site; USD 91,000 - 115,000; Full time

Job summary

Tompkins Bank & Trust is seeking a Commercial Compliance Quality Assurance Manager to oversee first line compliance risk in Commercial and Small Business Lending. You will embed regulatory requirements into processes and support audit readiness, with collaboration across risk, legal, operations, and lending teams.

Responsibilities include implementing controls, monitoring portfolio compliance, and guiding business partners through regulatory changes.

Qualifications

• Seven or more years of experience in commercial lending, banking compliance, credit administration, or related function.
• Certified Regulatory Compliance Manager certification preferred.
• Strong understanding of commercial lending regulations (e.g., ECOA, FCRA, CRA).
• Excellent written and verbal communication skills.

Responsibilities

• Serve as the first line compliance risk owner for commercial lending activities.
• Translate regulatory requirements into practical procedures and controls.
• Monitor and remediate compliance issues across the lending lifecycle.
• Prepare risk assessments and escalation materials for leadership.

Skills

Regulatory knowledge

Commercial lending

Risk management

Communication skills

Education

Business/Finance/Economics degree

Job description

Tompkins Bank & Trust is seeking a Commercial Compliance Quality Assurance Manager to oversee first line compliance risk in Commercial and Small Business Lending. You will embed regulatory requirements into processes and support audit readiness, with collaboration across risk, legal, operations, and lending teams.

Responsibilities include implementing controls, monitoring portfolio compliance, and guiding business partners through regulatory changes.