Commercial Lending Assistant

City Bank; Lubbock (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Paycom is seeking a detail-oriented Loan Operations Assistant to perform loan processing and customer service duties for our clients, ensuring timely and accurate service. Responsibilities include greeting customers, obtaining CIP, running credit reports, coordinating loan closings, preparing funding sheets, and maintaining loan documents across Silverlake, Verafin, UCC files, and related systems.

Other duties include scheduling inspections, handling payoffs, processing online banking tasks, and

Qualifications

• Experience in loan processing and document handling.
• Strong attention to detail and communication skills.
• Proficiency with banking software such as Silverlake and Verafin.

Responsibilities

• Greet customers and provide courteous service.
• Obtain CIP documentation, run credit reports, and input CDD data into Verafin.
• Coordinate loan closings for Commercial and Industrial loans and related documents.
• Prepare Loan Funding Worksheet and provide disbursement instructions.
• Schedule inspections and order appraisals with Real Estate Valuation Dept.
• Review loan documents for accuracy prior to closings.
• Process loan payments and portal transactions (Portal Pay, DMI, Private Banking).
• Manage lien documents, UCC filings, and release of liens as needed.
• Schedule and track construction draws, extensions, and modifications.
• Handle payoff quotes and update loan history in systems.
• Enter changes in Synapsys for addresses/officers; process wire transfers.

Skills

Attention to detail

Communication

Customer service

Time management

Tools

Silverlake

Verafin

UCC searches

Doc Review

Job description

Responsible for performing a variety of services for our customers in a timely and professional manner. Also responsible for the preparation of new loans and the maintenance of existing loans.Essential DutiesGreeting customersRepresent the bank to the customer in a courteous and professional manner.Furnish prompt, efficient, and accurate serviceAttention to detail and excellent communication skills are requiredMaintain work area in a clean, neat, and professional appearanceAccept credit applicationsObtain CIP documentation for individuals, run credit reports and enter Customer Due Diligence information into VerafinObtain borrowing authorization documents for entities, input Beneficial Owner information in Verafin and obtain Certificates of Good StandingCreate new customer CIF’s on Silverlake and complete BSA – Verafin questionsCoordinate the preparation of loan closing documents with internal and external individuals for Commercial and Industrial loans including Letters of Credit, Floor Plans and Guidance Lines.Coordinate document orderingOpen title insurance orders with title companiesRequest appraisal, environmental and evaluation orders through Real Estate Valuation Dept.Coordinates with SBA and other government guaranteed loan programs on gathering the proper documentation on government guaranteed loansScheduling, closing and funding of loans;Prepare or assist in the preparation of the Loan Input Worksheet which is used to prepare the Commercial/Ag Loan Memo, provides information for Loan Doc Prep to prepare loan documents, and provides checklists (borrowing entity and collateral documentation) for Doc Review ticklersReview loan documents for accuracy prior to loan closingsPrepare Loan Funding Worksheet to provide loan disbursement instructions to the centralized Loan Funding Department once loans are closed; provide drafting instructions as neededScan loan package documents and name using naming template. Save completed loan package to Doc Review for trackingScan documents received by mail. Name with naming template and save to exception folder to remove exception or Synergy Folder for upload to Synergy.Manages each loan to identify, file, and perfect the Bank’s lien on any and all loans, including but not limited to: UCC’s, Deed of Trust, Assignments, Subordinations, etc.Review documentation exception reports and communicate with borrowers by letter, email or phone requesting on-going financial and collateral documentation.Complete the Exception Removal Request spreadsheet and forward to the Exception Tracking group to update tracked documents as receivedComplete loan advances and transfers; update construction draw spreadsheets as applicable; prepare extensions and modifications for loan payments;Process/review loan payments; Portal Pay, DMI, Private Banking and all loans housed on Silverlake;Issues cashier’s checksPrepare spreadsheet to track floor plan customers and guidance line activityScheduling construction, equipment and floor plan inspectionsUtilizing Lien Solutions, order UCC searches and flood determinations; file new and terminated UCC’s, review borrower monitoring alertsCustomer Services requests:Prepare AFT and ACH set up formsEnters changes in Synapsys for address changes and officer changes;Process wire transfersPrepare payoff quotes,Provide loan history information,Compile release of lien documents and etc.Scheduling appointments for loan officersReceiving and directing phone callsCall on past due and NSF customersParticipate in training sessions as required by supervisor.Other duties, as assigned by Management; some branch Lending Assistants perform additional duties:Accept stop paymentsQ2 Online Banking resets