Commercial Laundry Equipment Service Technician/Installer

LaundryOne; United States; On-site; USD 42,000 - 57,000; Full time

Job summary

Century Laundry in the United States is seeking a Service Technician/Installer to support installation, maintenance, and repair of commercial laundry equipment. The role requires travel to customer sites and hands-on service to diagnose and resolve equipment issues, ensuring high-quality outcomes for clients.

The ideal candidate will have basic mechanical skills, a strong safety mindset, reliable work habits, and excellent communication with customers.

Qualifications

• Basic mechanical skills
• Knowledge of commercial laundry industry is a plus
• Strong sense of urgency and safety awareness
• Reliability and dependability in field service
• Attention to detail in installation and repair tasks
• Customer service skills and clear communication

Responsibilities

• Follow policies and procedures for Service Department and Technicians.
• Maintain an organized company vehicle.
• Communicate with customers to find solutions to their respective service and installation needs.
• Driving a company vehicle is an essential function of the job. Travel frequently; up to 75% of the time.
• Take ownership in business results and personal wellness.
• Performs other duties as assigned.
• Provide basic maintenance, repair, and installation of commercial laundry equipment to distributor customers, service companies and end-user owners of Dexter equipment and other brands of commercial laundry equipment.

Skills

Basic mechanical skills

Commercial laundry industry knowledge

Sense of urgency

Safety oriented

Reliable and dependable

Attention to detail

Customer Service skills

Good communication skills

Job description

Competencies of the role of Service Technician/Installer

• Basic mechanical skills
• Commercial laundry industry knowledge a plus
• Sense of urgency
• Safety oriented
• Reliable and dependable
• Attention to detail
• Customer Service skills
• Good communication skills

Position Expectations

• Be prepared for the day, every day: The role of an Installer or Service Technician is required to go where the customer and equipment are. Be prepared for travel that may require an overnight stay. Be prepared for the job by ensuring you have the right parts and tools.
• Report to work/job site on time: It is a basic expectation to report to work on time. When reporting to a customer location proper preparation for the day and travel time should be considered to meet this expectation.
• Be dependable: You are the face of our company to the customer. Represent CLD and LO1 in a positive light by doing what we said we were going to do. Help us meet our commitments, deadlines and pay attention to detail while completing the job. Don’t take short cuts, these likely include skipped steps and the need to return.
• Communicate consistently: Contact your supervisor/manager when there are questions, roadblocks, or safety concerns. Each job has multiple challenges and unique circumstances. Your supervisor/manager is your resource for overcoming these.
• Perform all tasks safely: Use the proper PPE for the job. Maintain a clean and organized workspace. Use proper lifting techniques and help one another.
• Have a positive attitude: Don’t be the person bringing the team down. Bring your best to work every day. Being in the right mental state will serve to keep you focused and promote safety.

Position Duties

• Follow policies and procedures for Service Department and Technicians.
• Maintain an organized company vehicle.
• Communicate with customers to find solutions to their respective service and installation needs.
• Driving a company vehicle is an essential function of the job. Maintain an excellent driving record. Travel frequently; up to 75% of the time.
• Take ownership in our business results and your personal wellness.
• Performs other duties as assigned.
• Provide basic maintenance, repair, and installation of commercial laundry equipment to distributor customers, service companies and end-user owners of Dexter equipment and other brands of commercial laundry equipment.
• This position drives a company vehicle to company and customer locations.

EEO IS THE LAW EEO IS THE LAW (Spanish)

Originally founded in 1961, Century Laundry has a history of success and a reputation for quality. For more than half a century, we’ve worked hard to serve valued customers in every avenue of the laundry business. From on-premise to commercial coin to dry cleaning, Century handles it all. Our clients come from every industry, including hospitals, correctional institutions and recreational clubs. We also have extensive experience in the coin and dry cleaning arenas. In Century’s 50 plus years in the business, we’ve designed, sold and installed more than 200 coin laundries while simultaneously establishing ourselves as a dry cleaning innovator. From start to finish, we help our customers find quantifiable success. By helping with site selection, layout and design and equipment choice, Century ensures maximum productivity and efficiency in every aspect of the business. Whether it’s because of our exemplary service or high-quality parts, there’s a reason why customers choose Century.