Commercial Launch Operations Architect

United States Digital Space LLC; United States; Hybrid; USD 190,000 - 235,000; Full time

Job summary

United States Digital Space LLC is seeking an experienced Program Manager for Commercial Operations. You will transform the commercial infrastructure into a revenue accelerator, delivering scalable launches and end-to-end processes that support rapid product growth.

You’ll own cross-functional programs with Product, Engineering, Finance, Legal, and GTM, building tiered launch readiness, playbooks, SLAs, and tooling. The role combines strategic thinking with hands-on operational excellence.

Qualifications

• 10+ years of experience in operations, with success in billing and commercial operations.
• Strong knowledge of billing, subscriptions and payments platforms.
• Experience building scalable programs in high-growth SaaS environments.
• Willing to roll up your sleeves and do the operational work while leading a team.
• Experience with automation initiatives and partnering with engineering teams to build tooling.
• Strong analytical abilities and ROI-focused mindset.
• Excellent cross-functional collaboration across GTM, Finance, Product, and Engineering.

Responsibilities

• Lead end-to-end launches with commercial-readiness requirements and collaboration with product teams.
• Identify bottlenecks and drive process and system improvements across partner teams.
• Build program components: launch tiering, readiness criteria, playbooks, templates, SLAs.
• Own major program-improvement workstreams like instrumentation and workflow tooling.
• Collaborate with Product, Engineering, Finance, and GTM to design interfaces and processes.

Skills

Billing systems

Payments platforms

Operational leadership

Cross-functional collaboration

Process improvement

Automation tooling

Education

Bachelor's degree or equivalent

Job description

United States Digital Space LLC is seeking an experienced Program Manager for Commercial Operations. You will transform the commercial infrastructure into a revenue accelerator, delivering scalable launches and end-to-end processes that support rapid product growth.

You’ll own cross-functional programs with Product, Engineering, Finance, Legal, and GTM, building tiered launch readiness, playbooks, SLAs, and tooling. The role combines strategic thinking with hands-on operational excellence.