Commercial Kitchen Service Technician

Smart Care Equipment Solutions; New York (NY); Hybrid; USD 45,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Computer and cell phone

401k

Pension

Paid time off

Job summary

Smart Care Equipment Solutions is seeking a Kitchen Equipment Service Technician to service commercial cooking, refrigeration, warewashing, and related equipment for restaurants, hotels, hospitals, and other facilities.

We provide on‑the‑job training, a company vehicle, fuel card, computer, and cell phone. A strong benefits package including 401k and paid time off is offered. A high school diploma and relevant technical experience are required, with travel and on‑call responsibilities expected.

Qualifications

• Minimum 1 year of technical experience in commercial refrigeration, appliance repair, or related food service equipment.
• Ability to read diagrams and schematics and troubleshoot complex equipment.
• Valid state Real ID driver's license with acceptable MVR.
• EPA Section 608 certification and CFESA certification are preferred.
• Willingness to participate in on-call rotation and occasional travel.

Responsibilities

• Troubleshoot, diagnose, and repair commercial kitchen equipment including refrigeration and cooking units.
• Install parts and maintain stock inventory and service vehicle.
• Prepare accurate work orders and time reporting while following safety practices.
• Coordinate with manufacturers and Smart Care teams for parts and support.

Skills

Mechanical aptitude

Troubleshooting

Reading diagrams

Customer service

Education

High School diploma or equivalent

Job description

KITCHEN EQUIPMENT SERVICE TECHNICIAN HORIZON BRADCO – A SMART CARE SOLUTIONS COMPANY Compensation: $33-$41

About the Role:

As a Kitchen Equipment Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals and other commercial customers.

What Will Your Day Look Like?

Partner with grocery, restaurant, and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment. Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics. Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment. Communicate with manufacturers as needed to help with diagnoses and parts identification. Consult with the Technical Assistance Group for technical support while onsite. Install all parts ordered for the customer in a timely and professional manner and in line with company policy. Promote and recommend other services provided by Smart Care to customers when needed. Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory. Follow safe work practices and accident prevention procedures. Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory. Maintain productivity levels in accordance with company standards.

Shared Success Starts Here:

On‑job training as well as ongoing training with the potential for advanced certifications. Receive a company service vehicle, fuel card, computer and cell phone for business use. Comprehensive benefits program including 401k, pension and paid time off with eligibility beginning upon start date.

Required Qualifications:

High School diploma or equivalent.

Minimum of one (1) year of technical experience in commercial refrigeration, appliance repair, food service equipment, HVAC, or military service.

Valid state issued Real ID driver's license with an acceptable motor vehicle record.

Ability to troubleshoot, repair, and perform preventative maintenance on commercial food service equipment, including refrigeration, cooking, beverage, and warewashing equipment.

Demonstrated mechanical aptitude with the ability to read and interpret electrical schematics, diagrams, and technical documentation.

Must possess or be able to obtain and maintain all licenses, certifications, registrations, and other credentials required by applicable federal, state, and local laws to perform assigned job duties.

Willingness and ability to participate in an emergency on-call rotation, including nights and weekends.

Availability for occasional overnight travel as assigned.

Immigration sponsorship is not available for this role.

Preferred Qualifications:

Relevant technical training, licenses, and certifications, including EPA Section 608 Certification, CFESA certification, and/or applicable trade licenses.

Experience servicing commercial refrigeration and/or commercial cooking equipment.

Experience troubleshooting electrical, gas-fired, steam, and mechanical systems.

Self‑motivated with a proven ability to prioritize work and perform independently with minimal supervision.

Strong customer service, communication, and problem‑solving skills.

Physical Requirements:

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.

Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.

Ability to work on ladders, roofs, and in rare cases, high, precarious places.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

About Smart Care

Our strong reputation and leading customer service stems from our high‑quality technician base, breadth of services and quick response times. We are OEM‑agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class status. All qualified individuals are encouraged to apply.

We are committed to providing reasonable accommodations. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].