Commercial Kitchen Service Technician

Smart Care Equipment Solutions; Illinois; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tablet

Cell phone

401(k)

Paid time off

Job summary

Smart Care Equipment Solutions is seeking a Commercial Kitchen Service Technician in Chicago, IL. You will service commercial cooking, refrigeration, ware-washing, and related equipment, reading diagrams and schematics to diagnose issues, and collaborate with manufacturers and our Technical Assistance Group for on-site support.

A company vehicle and growth opportunities are provided. We value hands-on troubleshooting ability, strong mechanical aptitude, and a commitment to safety.

Qualifications

• High School diploma or equivalent.

Responsibilities

• Partner with restaurant and hospitality managers to service commercial cooking, refrigeration, ware-washing, and other equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Troubleshoot, diagnose, and repair commercial kitchen equipment including cooking, refrigeration, ware-washing and other equipment.
• Communicate with manufacturers to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for on-site support.
• Install all parts ordered for the customer in a timely and professional manner.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Skills

Read diagrams

Troubleshooting

Mechanical aptitude

Education

High School diploma or equivalent

Tools

CFESA certification

EPA certification

Job description

Commercial Kitchen Service Technician Chicago, IL

Up to 3 Weeks PTO! What’s in it For You: On‑the‑job training with available on‑demand technical support as well as ongoing formal hands‑on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. Receive a company service vehicle, fuel card, tablet and cell phone for business use. Market‑leading benefits program including 401(k) and paid time off. Take charge of your career through growth opportunities including advanced technician and management positions.

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Minimum Qualifications:

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with the proven ability to prioritize and work independently with minimal direct supervision.

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration, and HVAC. We are OEM‑agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single‑source provider for all your kitchen and refrigeration equipment needs. Our strong reputation and leading customer service stems from our high‑quality technician base, breadth of services, and quick response times.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply.

If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].