Commercial Kitchen Equipment Service Technician - Hot Side

TriMark USA, LLC; Lewisville (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Portal to portal pay

Overtime opportunities

Company vehicle

Company credit card for travel and exp

Company cell phone

Medical dental vision from Day One

401(k) with company match

Paid time off and holidays

Training and certification support

Tuition reimbursement for additional**

Career progression into Senior Service

Lead Technician, Field Supervisor, or

Job summary

TriMark USA, LLC is seeking a skilled Service Technician – Hot side to support our commercial kitchen equipment customers. This field-based role diagnoses, repairs, and maintains gas- and electric-powered hot-side equipment in restaurants, healthcare facilities, and other foodservice locations.

Located in Lewisville, TX, you will work under the Service Manager to deliver reliable service, uphold safety standards, complete on-site documentation, and build strong customer relationships.

Qualifications

• 1-2+ years of experience servicing commercial cooking equipment (hot side).
• Strong understanding of gas systems, electrical components, and mechanical systems.
• Ability to read wiring diagrams and service manuals.
• Valid driver’s license with clean driving record.
• Ability to lift 75+ pounds and work in confined or high-temperature environments.

Responsibilities

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
• Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
• Ensure compliance with manufacturer specifications and safety standards
• Perform routine preventative maintenance to extend equipment life and reduce downtime
• Calibrate temperature controls and test safety mechanisms
• Provide professional, on-site customer support
• Clearly explain repair findings, recommendations, and preventative measures
• Complete service documentation accurately and in a timely manner
• Maintain strong relationships with clients and internal dispatch teams
• Follow all OSHA, local, and company safety standards
• Ensure job sites are clean and safe before departure

Skills

Gas systems understanding

Electrical components

Mechanical systems

Read wiring diagrams

Customer service

Safety awareness

Troubleshooting

On-site communication

Education

CFESA certification

Factory training on hot-side manufacturers

Tools

Schematics and diagnostic tools

Job description

Why you'll love it here!

• Competitive compensation
• Portal to portal pay
• Overtime opportunities
• Company vehicle
• Company credit card for all travel expenses
• Company cell phone
• Medical, dental, vision benefits from Day One!
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
• Tuition reimbursement for additional certifications
• Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

POSITION SUMMARY:

• The Service Technician reports to the Service Manager
• Located in Lewisville, TX
• Field Based - Full Time

TriMark USA is seeking a skilled and customer-focused Service Technician – Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.

The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
• Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
• Ensure compliance with manufacturer specifications and safety standards

• Perform routine preventative maintenance to extend equipment life and reduce downtime
• Calibrate temperature controls and test safety mechanisms

• Provide professional, on-site customer support
• Clearly explain repair findings, recommendations, and preventative measures
• Complete service documentation accurately and in a timely manner
• Maintain strong relationships with clients and internal dispatch teams

• Follow all OSHA, local, and company safety standards
• Ensure job sites are clean and safe before departure

REQUIRED QUALIFICATIONS:

• 1-2+ years of experience servicing commercial cooking equipment (hot side)
• Strong understanding of gas systems, electrical components, and mechanical systems
• Ability to read wiring diagrams and service manuals
• Valid driver’s license with clean driving record
• Ability to lift 75+ pounds and work in confined or high-temperature environments

PREFERRED QUALIFICATIONS

• CFESA certification

• Factory training on major hot-side manufacturers
• Basic refrigeration equipment knowledge (a plus)
• Experience in foodservice, hospitality, or institutional environments

CORE COMPETENCIES:

• Technical troubleshooting expertise
• Strong customer service orientation
• Accountability and ownership
• Team collaboration
• Time management and route efficiency
• Attention to detail and safety awareness
• Ability to work independently with minimal supervision