Commercial Insurance Support Specialist

Patriot Growth Insurance Services, LLC; Andrews, Northern (TX, KY); Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) company match

Paid parental leave

Personalized PTO

Job summary

Patriot Growth Insurance Services, LLC is seeking a Commercial Lines Assistant Account Manager to support client service and the internal team handling policy changes, endorsements, certificates, and renewals.

You will work closely with Account Managers and Executives to manage service requests, coordinate with carriers, and maintain accurate policy documentation, while delivering timely, professional support to clients.

Qualifications

• High School Diploma or GED required.
• Active Property & Casualty Insurance License required.
• Prior experience in an administrative support role.
• Familiarity with commercial lines insurance products, coverages, policies, and procedures.
• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Proficiency with Microsoft Office Suite and business applications used for client and policy management.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Respond to client inquiries by phone, email, and in person, delivering timely and professional service.
• Process policy endorsements and coverage changes while ensuring accurate system documentation.
• Support clients through the claims process by submitting claims, communicating with carriers, and monitoring claim progress.
• Prepare and distribute Certificates of Insurance and Evidence of Insurance for clients and third-party requestors.
• Maintain complete and organized client records by downloading, attaching, and updating carrier and policy documentation.
• Assist with renewals, loss runs, policy updates, finance agreements, and carrier change requests to support overall book retention and servicing.

Skills

Client service

Organization

Communication

Attention to detail

MS Office

Licensing knowledge

P&C License

Education

High School Diploma or GED

Property & Casualty License

Associate Degree in Business Administration

Tools

EPIC

Job description

Patriot Growth Insurance Services, LLC is seeking a Commercial Lines Assistant Account Manager to support client service and the internal team handling policy changes, endorsements, certificates, and renewals.

You will work closely with Account Managers and Executives to manage service requests, coordinate with carriers, and maintain accurate policy documentation, while delivering timely, professional support to clients.