Commercial Insurance Customer Service Representative

KFG Insurance Agency - IN; Granger (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

KFG Insurance Agency - IN in Granger, Indiana is seeking a Commercial Insurance Customer Service Representative to support business clients with policy servicing and account management. The position requires strong attention to detail, excellent communication skills, and experience in commercial insurance is preferred. This role is ideal for individuals who value meaningful work and want to grow in a collaborative team environment. The company offers a variety of benefits including license reimbursement and health insurance.

Qualifications

• Commercial insurance experience preferred.
• Property & Casualty license required or willingness to obtain.
• Strong attention to detail and organizational skills.
• Excellent communication and client service abilities.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Service commercial accounts, including policy changes and renewals.
• Prepare certificates of insurance and documentation.
• Respond to client and carrier inquiries.
• Assist producers with account management tasks.
• Maintain accurate and organized client records.

Skills

Commercial insurance experience

Attention to detail

Organizational skills

Communication abilities

Client service skills

Education

Property & Casualty license

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview

Korhorn Financial Group is looking for a Commercial Insurance Customer Service Representative to support our business clients with policy servicing, documentation, and ongoing account needs.

At Korhorn Financial Group, we believe meaningful work starts with purpose and people. Every day, we help individuals and families navigate important financial decisions with clarity, confidence, and care — and we do it together as a team. Our client-first philosophy shapes everything we do, from thoughtful collaboration to long-term relationships built on trust. If you’re looking for a place where your work truly matters, your voice is valued, and you can grow while making a real impact on others’ lives, you’ll feel at home here.

Responsibilities

• Service commercial accounts, including policy changes and renewals
• Prepare certificates of insurance and documentation
• Respond to client and carrier inquiries
• Assist producers with account management tasks
• Maintain accurate and organized client records

Qualifications

• Commercial insurance experience preferred
• Property & Casualty license required or willingness to obtain
• Strong attention to detail and organizational skills
• Excellent communication and client service abilities
• Ability to manage multiple accounts and priorities