Commercial Insurance Customer Service Representative

Jonus Group; Frederick (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Benefits package

401(k)

Paid time off

Professional development

Job summary

Jonus Group is seeking a Commercial CSR focused on Agri-business to join our growing team in Frederick, MD. The role emphasizes exceptional client service and collaboration with account executives to ensure seamless delivery.

The ideal candidate has a P&C license, 3+ years in a Commercial CSR role, and strong knowledge of commercial insurance. Proficiency with AMS360 and Agency Zoom is preferred for effective client account management.

Qualifications

• P&C license required.
• Minimum 3 years in a Commercial CSR role.
• Strong knowledge of commercial insurance coverage, especially Agri-business.
• Hybrid/office flexibility may be considered later.

Responsibilities

• Provide exceptional service to clients in the Agri-business sector.
• Collaborate with account executives to ensure seamless service delivery.
• Handle service work including policy changes, endorsements, and client inquiries.
• Maintain understanding of commercial insurance coverage and industry best practices.
• Utilize AMS360 and Agency Zoom to manage client accounts and documentation.
• Contribute to a positive team culture and company activities.

Skills

Communication

Organization

Problem solving

Education

Property & Casualty license

Tools

AMS360

Agency Zoom

Job description

Commercial CSR – Agri-business

Job Summary

Seeking a dedicated and experienced Commercial Customer Service Representative (CSR) with a focus on Agri-business to join a growing team. This role is pivotal in providing exceptional service and support to clients while collaborating closely with account executives. If you have a strong understanding of commercial insurance coverage and a passion for delivering outstanding customer service,

Compensation Package

• Salary Range: $60,000 - $65,000+ (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Provide exceptional service and support to clients in the Agri-business sector
• Collaborate with account executives to ensure seamless service delivery
• Handle service work, including policy changes, endorsements, and client inquiries
• Maintain a thorough understanding of commercial insurance coverage and industry best practices
• Utilize AMS360 and Agency Zoom software to manage client accounts and documentation
• Contribute to the positive culture and team environment through active participation in company activities

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license required
• Experience: Minimum of 3 years in a Commercial CSR role (flexible for the right candidate)
• Industry Knowledge: Strong understanding of commercial insurance coverage, particularly in Agri-business
• Technical Skills: Proficiency in AMS360 and Agency Zoom software preferred
• Work Environment: Fully in-office role in Frederick, MD (hybrid option may be considered in the future)
• Soft Skills: Excellent communication, organizational, and problem-solving skills.

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