Commercial Insurance Account Manager

Jonus Group; Bridgewater (MA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Jonus Group is seeking experienced Commercial Lines Account Managers to join a growing insurance agency. Roles focus on Small Business or Mid-Market portfolios, handling full-cycle account servicing including quotes, renewals, endorsements, and client relations.

Roles require strong commercial insurance knowledge, organization, and a commitment to exceptional customer service. The position offers a collaborative culture, professional development, and a hybrid work arrangement in Massachusetts.

Qualifications

• Experience in handling Small Business and Mid-Market commercial accounts.
• Active P&C license required.
• Proficient in commercial coverages, endorsements, and underwriting.
• Ability to manage multiple accounts and maintain accurate policy docs.

Responsibilities

• Provide end-to-end account management for Commercial Lines clients.
• Handle quoting, renewals, endorsements, and policy changes.
• Prepare and review proposals and applications.
• Collaborate with producers to grow and retain clients.
• Identify cross-selling opportunities and advise on coverage solutions.

Skills

Commercial insurance knowledge

Client relationship management

Quoting & renewals

Time management

Education

P&C license

Tools

AMS360

Job description

Commercial Lines Account Manager

Job Summary

Seeking experienced and motivated Commercial Lines Account Managers to join a growing insurance agency. Opportunities are available for professionals specializing in either Small Business or Mid-Market commercial accounts.

These positions involve full-cycle account management, including quoting, renewals, policy servicing, and client relationship management. The ideal candidates will possess strong commercial insurance knowledge, excellent organizational skills, and a commitment to delivering exceptional customer service.

This opportunity offers a collaborative work environment, professional development opportunities, and a hybrid work arrangement.

Responsibilities

• Provide A–Z account management and servicing for an assigned portfolio of Commercial Lines clients.

• Manage Small Business or Mid-Market commercial insurance accounts based on experience and expertise.

• Handle all aspects of account servicing, including quoting new business, processing renewals, endorsements, and policy changes.

• Prepare and review insurance proposals, applications, and policy documentation.

• Collaborate with producers to support client retention, account growth, and new business opportunities.

• Identify cross-selling opportunities and recommend appropriate coverage solutions.

• Ensure timely and accurate processing of policies, endorsements, and renewals.

• Build and maintain strong relationships with clients, carrier partners, and internal teams.

• Utilize AMS360 for account management, documentation, and workflow tracking.

• Maintain accurate client records and ensure compliance with agency procedures and industry regulations.

• Deliver exceptional customer service by responding promptly to client inquiries and resolving coverage-related concerns.

Qualifications/Requirements

• Experience:

  • Small Business Account Manager: 1–3 years of Commercial Lines insurance experience preferred.

  • Mid-Market Account Manager: 3–5+ years of Commercial Lines insurance experience preferred.

  • Experience managing commercial insurance accounts and handling full-cycle account servicing.

  • Small Business experience with generalist accounts, including contractors, construction, and real estate, is preferred.

  • Mid-Market experience with industries such as landscaping, agriculture, and general commercial businesses is preferred.

• Licensing:

  • Holds an active P&C (Property and Casualty) insurance license.

• Technical Skills:

  • Proficiency in AMS360 is highly desirable.

  • Strong understanding of commercial insurance coverages, policy forms, endorsements, and underwriting requirements.

  • Ability to manage multiple accounts and maintain accurate policy documentation.

• Professional Skills:

  • Excellent communication and interpersonal skills.

  • Strong critical thinking, problem-solving, and decision-making abilities.

  • Exceptional organizational and time management skills.

  • Ability to prioritize responsibilities and meet deadlines in a fast-paced environment.

  • Proactive, detail-oriented, and committed to delivering exceptional client service.

  • Collaborative mindset with the ability to work effectively with producers, clients, and carrier representatives.

Compensation Package

• Salary Range:

  • Small Business Account Manager: $75,000 – $95,000 annually.

  • Mid-Market Account Manager: $85,000 – $110,000 annually.

• Incentives: Performance-based bonuses and commission opportunities for new business and cross-selling.

• Benefits: Comprehensive benefits package, including health, dental, and vision insurance, and paid time off.

• Professional Development: Continuing education, licensing support, and opportunities for career advancement.

• Work Arrangement: Hybrid.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.