Commercial HVAC Service Technician II — Expert Troubleshooter

Engineering Excellence National Account; Marietta (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Life Insurance

Disability Insurance

Job summary

Engineering Excellence National Account is seeking an experienced HVAC Technician to diagnose and repair commercial HVAC equipment, deliver quality workmanship, and provide exceptional customer service. You will perform service and start-ups, interpret drawings, and ensure safe, high-standard installations in commercial environments.

The role requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.

Qualifications

• Minimum 2 years in commercial HVAC service or related field.
• Strong diagnostic and troubleshooting abilities.
• Excellent communication and customer service skills.

Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Service commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories.
• Perform start-ups on equipment as required.
• Navigate and use smartphone to support business systems.
• Use IVR systems and check in with dispatchers.
• Deliver and remove equipment needed to complete service work.
• Provide excellent service and maintain high levels of customer satisfaction.
• Handle customer concerns, questions, or problems effectively.
• Prepare material requisition forms to ensure proper truck stock levels.
• Maintenance on equipment, servicing/cleaning IAQ products, soldering, welding, brazing, and minor field fabrication.

Skills

Troubleshooting

Reading drawings/blueprints

Customer service

EPA 608 License

Education

High School Diploma/GED

Tools

HVAC Tools

Job description

Engineering Excellence National Account is seeking an experienced HVAC Technician to diagnose and repair commercial HVAC equipment, deliver quality workmanship, and provide exceptional customer service. You will perform service and start-ups, interpret drawings, and ensure safe, high-standard installations in commercial environments.

The role requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.