Commercial HVAC Service Technician

HTS Engineering Ltd.; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team in Dallas. In this role, you'll be responsible for the installation, troubleshooting, and servicing of commercial HVACR systems. You'll work independently and as part of a team, ensuring customer satisfaction through effective problem-solving and communication. This position offers the opportunity to grow your skills in a supportive environment while contributing to the success of HVAC projects. If you're passionate about HVAC and enjoy working in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• 3 years experience in HVAC service and installation.
• Reliable with strong communication skills.

Responsibilities

• Install and service commercial HVACR equipment and systems.
• Analyze work orders and resolve customer complaints.

Skills

HVACR equipment installation

Troubleshooting

Customer service

Communication skills

Education

High school diploma or equivalent

3+ years relevant work experience

Tools

Own tools

Job description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation, and maintenance, including our employees, suppliers, customers, and end users.

Job Title: Service Technician

Description: The Service Technician will work independently or as part of a team and will be responsible for the installation, startup, troubleshooting, commissioning, and servicing of commercial HVACR equipment, systems, and units.

Job Duties:

1. Serve existing accounts by analyzing work orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.
2. Establish service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests.
3. Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
4. Keep personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
5. Document service and installation actions by completing forms, reports, logs, and records.
6. Maintain customer confidence by keeping service information confidential.
7. Update job knowledge by participating in educational opportunities and reading professional publications.
8. Contribute to operations and organizational goals by completing related tasks as needed.
9. The job description is not exhaustive; the Service Technician will follow and perform other instructions and related duties as set forth by management.

Qualifications:

1. Experience working in a service vehicle for an HVAC contractor and the ability to work with a team.
2. VRF experience is preferred.
3. BAS/DDC Controls experience is desired.
4. Own tools are required.
5. Reliable with excellent oral and written communication skills.
6. Willing to submit to pre-employment screening, including criminal background check and drug test.
7. Minimum of 3 years of relevant work experience.
8. Valid driver’s license with a clean driving record.

HTS provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.