Commercial HVAC Journeyman, Service

Union Depot; Roswell (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Union Depot is seeking an experienced HVAC Journeyman to service commercial and industrial mechanical systems across the Metro Atlanta market. You will perform preventive maintenance, troubleshoot, repair, and respond to emergencies while maintaining clear communication with customers and keeping accurate service records.

The role emphasizes independent work, on-site diagnostics, BAS/BMS usage, and professional representation in occupied facilities to ensure safe, reliable operation.

Qualifications

• Hands-on HVAC journeyman with commercial service experience.
• Able to diagnose equipment issues and complete PMs/repairs.
• Document findings, communicate with customers, and maintain logs.

Responsibilities

• Perform preventive maintenance on HVAC and mechanical systems.
• Troubleshoot and repair equipment; respond to emergencies as needed.
• Document work, generate deficiency notes, and provide follow-up recommendations.
• Communicate clearly with customers, dispatch, and leadership.

Skills

Field troubleshooting

Independent work

Judgment for repairs/escalation

Priority management

Customer-facing communication

Documentation accuracy

Professional appearance

Team coordination

Job description

The HVAC Journeyman - Service supports commercial and industrial mechanical service work across the Metro Atlanta market. This role is responsible for performing preventive maintenance, troubleshooting, repairs, emergency response, and customer-facing service work on HVAC and mechanical systems.

This position is best suited for an experienced HVAC journeyman who can work independently, diagnose equipment issues, complete service calls, document findings, communicate with customers, and help ensure reliable operation across commercial, industrial, and institutional facilities.

Knowledge, Skills, and Abilities:

• Strong field troubleshooting skills across HVAC, mechanical, electrical, refrigerant, airflow, and controls issues.
• Ability to work independently in customer-facing service environments.
• Strong judgment to determine when to repair, **escalate**, quote, or involve specialized support.
• Ability to prioritize service calls based on safety, customer impact, equipment condition, and service urgency.
• Comfortable working in occupied and operating facilities where communication, documentation, and procedural discipline are required.
• Strong communication skills with customers, dispatch, vendors, technicians, and leadership.
• Detail-oriented approach to service reports, PM records, refrigerant logs, deficiency notes, and follow-up recommendations.
• Professional appearance, customer-service mindset, and ability to represent ABM well in the field.

The ideal candidate is a hands-on HVAC journeyman with strong commercial service experience and the ability to support customers across the Atlanta market. This person should be comfortable responding to service calls, diagnosing equipment failures, completing PMs and repairs, using BAS/BMS systems, documenting work accurately, communicating with customers, and helping keep HVAC systems operating safely and reliably.