Commercial Executive Communications Manager

Capital One National Association; McLean (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Capital One is seeking a highly strategic communications professional to join our Commercial Banking Internal Communications team. As the Commercial Executive Communications Manager, you will drive the internal communications strategy for critical lines of business within Commercial Banking and advise leadership on communications priorities.

You will design, build, and scale sophisticated communications strategies to build associate confidence in our business priorities, showcase momentum, and

Qualifications

• Strategic advisory to senior leadership.
• Strong written, verbal and presentation skills.
• Experience designing internal comms for business lines.

Responsibilities

• Develop and implement executive communications strategies that bring business imperatives to life.
• Provide real-time counsel to senior executives and leadership teams on reputation, engagement and change management.
• Plan and prepare internal communications narratives, messages and announcements.
• Balance high-level strategic planning with tactical execution.

Skills

Strategic counsel

Executive communications

Written communication

Verbal communication

Presentation skills

Job description

Capital One is seeking a highly strategic communications professional to join our Commercial Banking Internal Communications team. As a Top 10 US domestic Commercial Bank, Capital One services over 5,000 clients with an $90B loan portfolio and $31B in deposits, offering deep financial expertise across industries such as Healthcare, Commercial Real Estate, and Food, Beverage & Agriculture.

As the Commercial Executive Communications Manager, you will drive the internal communications strategy for critical lines of business (LOBs) within Commercial Banking. In this role, you will serve as a trusted strategic advisor to members of the Commercial Banking Leadership Team and their extended leadership. You will design, build, and scale sophisticated communications strategies that build associate confidence in our business priorities, showcase our momentum, and accelerate our overarching journey to become the Top Middle Market Bank. We are looking for a strategic "do-er"-someone who can confidently advise senior executives, but who is equally excited to roll up their sleeves and do what it takes to help the team get the job done.

Core Responsibilities

Strategic Counsel & Leader Enablement

• Develop and implement executive communications strategies that bring our business imperatives to life
• Serve as a core strategic, trusted communications partner to senior executives and their leadership teams, providing real-time counsel on reputation, engagement, and change management to meet objectives.
• Exceptional written, verbal and presentation skills

Creative Storytelling & Internal Engagement

• Plan and prepare effective and thoughtful internal communications that engage and inspire leaders and associates – including narratives, key messages and announcements
• Create engaging experiences and creative storytelling – including executive-led meetings (virtual and in-person), digital/video assets, presentations and special events
• Move beyond broad strategy broadcasting to highlight tangible wins, lessons learned, and evidence of progress that prove our strategy is working.

Execution of our Strategy

• Balance high-level strategic planning with seamless, tactical execution; no task is too big or too small when