Commercial Excellence Manager, BIOTRONIK NEURO

BIOTRONIK; Lake Oswego (OR); Remote; USD 120,000 - 180,000; Full time

Job summary

BIOTRONIK, a global leader in cardio- and endovascular devices, seeks a Commercial Excellence Manager to accelerate sales growth and expand strategic accounts across the U.S. The role partners with Territory Managers and cross-functional teams to execute growth strategies while navigating a matrix organization.

The ideal candidate brings a strong sales track record, stakeholder management skills, and experience driving implementation of commercial initiatives.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• 5+ years in medical device sales, commercial strategy, or sales leadership.
• Proven track record of quota attainment and strategic account development.

Responsibilities

• Own national revenue quota across high-priority strategic accounts.
• Collaborate with Territory Managers and regional leaders to execute territory strategies.
• Support leadership with market insights, forecast accuracy, and post-trial follow-ups.

Skills

Quota attainment

Strategic account development

Sales leadership

Cross-functional collaboration

Communication

Salesforce proficiency

Education

Bachelor's degree (Business/Marketing/related)

Tools

Salesforce

Qlik

Excel

PowerPoint

Job description

As one of the world´s leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.

We are seeking a highly motivated Commercial Excellence Manager to join our growing team and play a pivotal role in advancing our commercial strategy, accelerating sales growth, and expanding strategic account development.

This national, quota-carrying sales position is focused on driving revenue growth within a defined portfolio of high-priority strategic accounts. The Commercial Excellence Manager will work closely with Territory Managers (TMs) and cross-functional stakeholders to identify opportunities, develop and execute account growth strategies, and build sustainable customer relationships that drive long-term business success.

The ideal candidate has a strong sales track record with history of exceeding targets, cultivating strategic partnerships, and driving execution across a matrixed organization. This individual is equally comfortable engaging with customers in the field, collaborating with internal stakeholders, and identifying innovative approaches to accelerate growth.

This position reports to the Vice President of Sales and may be based remotely, with travel required to targeted markets, customer engagements, and key business meetings.

Strategic Account Growth (Quota-Driven Focus)

• Own and deliver a national revenue quota tied to a list of target accounts across the U.S.
• Identify, prioritize, and grow strategic accounts, focusing on high-potential trialing and implanting physicians.
• Collaborate with local TMs and Regional Sales Directors (RSDs) to execute territory strategies and build sustainable growth.

Anchor Account Development

• Implement Biotronik’s key commercial initiatives in target markets, including Therapy Awareness Events (TAEs), Quarterly Business Reviews (QBRs), and Professional Education programs.
• Establish and scale "anchor" accounts in each target market, replicating best practices and success models.
• Serve as a resource and strategist for TMs in overcoming local barriers to adoption, conversion, and compliance.

Sales Force Enablement & Execution

• Support TMs in meeting or exceeding key commercial metrics: Performance to Plan, Pipeline Management, Professional Education Utilization, Trial to Perm Ratio, and ASP adherence.
• Ensure rigorous execution of patient progress reviews, trial documentation standards, and post-trial follow-up protocols.
• Track and report progress against account-level objectives and contribute to forecasting and planning.
• Total Office Integration of resources offered: Portal utilization, Prior authorization adoption, BioVantage adoption, Patient Progress Report utilization

Market Insights & Tactical Support

• Provide the sales leadership team with real-time insights on market dynamics, account opportunities, and risks.
• Collaborate cross-functionally with marketing, training, clinical and operations to align resources with strategic account needs.
• Support quarterly business reviews with actionable recommendations based on in-field execution and results.

Tools & Technology

• Utilize CRM (Salesforce), business intelligence tools (Qlik, Excel), and real-world data platforms to guide strategy.
• Identify & drive new tool development to execute objectives and support growth
• Maintain data accuracy and compliance with all regulatory and privacy standards.

Qualifications

Required

• Bachelor’s degree (Business, Marketing, or related field)
• 5+ years in medical device sales, commercial strategy, or sales leadership, preferably in neuromodulation
• Proven success in achieving quota and developing strategic accounts
• Strong understanding of territory management, sales funnel, and performance metrics
• Ability to influence and collaborate across teams to drive execution
• Excellent communication and stakeholder management skills
• Proficiency in Salesforce, Excel, PowerPoint

Preferred

• Experience in neuromodulation, spine, or pain management
• Background in sales training or sales enablement
• Familiarity with remote monitoring and real-world data utilization

Location: Remote out of Lake Oswego, OR | Working hours: Full-time | Type of contract: Undefined

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.