Commercial Excellence & AI Analyst

Ametek, Inc.; Columbus (OH); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Health, vision, and dental insurance

401(k) with matching

FSAs / HSA with AMETEK contribution

Paid time off and holidays

Tuition reimbursement

Job summary

AMETEK, Inc. is seeking a Commercial Excellence & AI Analyst to partner with sales, marketing, and customer service to optimize processes, forecasting, and AI-driven automation. You will craft analytics, dashboards, and AI-enabled workflows to drive efficiency and revenue growth across commercial functions.

The role requires expertise in CRM platforms, data analytics, and AI tools, with a focus on improving forecast accuracy, pipeline quality, and profitability for the business unit.

Qualifications

• Bachelors degree in a related field.
• 3+ years in commercial analytics, sales ops, BI, or CRM admin.
• Experience with CRM processes: forecasting, pipeline, quoting, pricing, and sales performance.

Responsibilities

• Analyze end-to-end commercial processes (lead management, forecasting, quoting, order conversion).
• Develop AI-enabled workflows to automate reporting and improve decision-making.
• Build dashboards and scorecards for sales performance, forecast accuracy, and profitability.
• Drive CRM optimization, data quality, and user adoption strategies.

Skills

CRM management

Forecasting

AI integration

Sales analytics

Data-driven decision-making

Education

Bachelor's degree in Business/Analytics/Data Science/IT

Tools

Salesforce

Power BI

Excel

Oracle ERP

Job description

About Us

Join AMETEK's Instrumentation, Controls & Vision Systems (ICVS) team, where innovation meets impact! ICVS is home to three innovative product lines: National Controls Corporation (NCC), Vehicular Instrumentation Systems (VIS), and Motec Heavy-Duty Camera Solutions. At NCC, we lead in electronic controls for commercial kitchens and industrial facilities. VIS is at the forefront of global solutions for rugged instrumentation and driver information systems for heavy-duty vehicles. Motec pioneers advanced analog and digital camera monitoring systems for commercial vehicles and mobile machinery. Step into a role where your impact drives real-world solutions in cutting-edge industries.

Job Summary

The Commercial Excellence & AI Analyst serves as a strategic business partner responsible for advancing commercial performance through process optimization, business intelligence, and the application of artificial intelligence. This role combines deep expertise in sales processes, CRM systems, analytics, and AI-driven automation to improve efficiency, forecasting accuracy, pipeline management, customer engagement, and commercial decision-making. The ideal candidate is a highly analytical and technologically advanced professional with demonstrated experience leveraging AI tools to transform business processes, automate workflows, generate actionable insights, and improve productivity. This individual will continuously evaluate emerging technologies and implement practical AI solutions that enhance commercial effectiveness across sales, marketing, customer service, and business leadership teams.

Key Responsibilities

• Analyze and optimize end-to-end commercial processes, including lead management, quoting, forecasting, opportunity management, pricing, and order conversion.
• Identify inefficiencies within sales and commercial operations and develop scalable, technology-enabled solutions that improve productivity and business outcomes.
• Serve as the business unit's subject matter expert for the application of AI across commercial functions, driving adoption of AI tools and best practices.
• Leverage AI technologies, including Microsoft Copilot and Claude, generative AI platforms, workflow automation tools, and advanced analytics solutions to automate reporting, streamline processes, and accelerate decision-making.
• Design and implement AI-enabled workflows that reduce administrative workload and allow commercial teams to focus on revenue-generating activities.
• Develop and maintain executive dashboards, scorecards, and analytical tools that provide actionable insights into sales performance, forecast accuracy, pipeline quality, pricing effectiveness, customer trends, and profitability.
• Utilize predictive analytics, AI-generated insights, and business intelligence tools to identify opportunities, risks, and growth trends.
• Partner with commercial leadership to improve forecasting methodologies and enhance overall forecast accuracy.
• Drive CRM optimization efforts, including process design, workflow automation, reporting enhancements, data quality initiatives, and user adoption strategies.
• Evaluate emerging AI technologies and continuously identify opportunities to improve efficiency, decision quality, and business performance.
• Develop training materials and coach users on AI tools, data-driven decision-making, and commercial best practices.
• Support customer segmentation, account prioritization, market analysis, win/loss assessments, and competitive intelligence activities through advanced analytics and AI-enabled insights.
• Create automated reporting solutions that eliminate manual effort and improve visibility across the organization.
• Lead special projects focused on digital transformation, commercial excellence, and AI adoption.

Minimum Qualifications

• Bachelor's degree in Business, Analytics, Data Science, Information Systems, Marketing, Engineering, Finance, or a related field.
• 3+ years of experience in commercial excellence, sales operations, business analytics, CRM administration, business intelligence, or related commercial functions.
• Demonstrated expertise in commercial processes, including CRM management, forecasting, pipeline management, quoting, pricing, and sales performance measurement.
• Proficiency in CRM systems such as Salesforce, Microsoft Power BI, Excel, and other reporting platforms.
• Experience utilizing AI technologies (ideally, Microsoft Copilot and Claude) to improve business processes, automate workflows, generate insights, and increase organizational productivity.
• Understanding of prompt engineering, AI-assisted research, automated reporting, workflow automation, and practical business applications of generative AI.
• Experience translating complex business challenges into scalable technology-enabled solutions.

Desired Qualifications

• Experience building automated workflows using Microsoft Copilot, Power Automate, Salesforce automation tools, Power BI AI capabilities, or similar technologies.
• Knowledge of predictive analytics, machine learning applications, and advanced business intelligence methodologies.
• Experience leading digital transformation or commercial excellence initiatives.
• Excellent interpersonal, project management, communication, motivation, and analytical skills with the ability to influence stakeholders across multiple levels of the organization.
• Strong attention to detail and a demonstrated drive for creating scalable processes and efficiencies.
• Familiarity with common industry practices and the ability to identify areas for continuous improvement within sales, reporting, forecasting, and order management processes.
• Experience supporting instrumentation, industrial controls, heavy-duty vehicle, commercial vehicle, mobile machinery, construction, food equipment, or similar B2B industrial markets.
• Proficiency with Oracle ERP software.
• Salesforce Administrator certification or equivalent CRM administration experience.
• Experience supporting long-cycle sales processes, OEM customers, custom-engineered solutions, forecasting, quoting, and cross-functional commercial execution.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
• It's preferred, but not required, for the candidate to live in or near Aurora, IL.

What's in It for You:

• Competitive compensation, holiday pay, and paid time off
• Great benefits package that includes health, vision, and dental insurance
• 401(k), plus matching
• Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution
• life insurance, disability insurance, and family medical leave
• Paid parental leave
• Employee referral program
• Tuition reimbursement program
• Employee assistance program
• Exciting, fast-paced environment where you could make a true impact
• Opportunities for career advancement within our business unit and across all other AMETEK business entities

Additional Details:

Location:This is a remote role. Some travel may be required.