Commercial Enablement Program Manager

WillScot; Scottsdale, Northern (AZ, KY); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement savings plan with company 1

Tuition reimbursement

PTO and holidays

Job summary

WillScot is seeking a Commercial Enablement Program Manager to lead the creation, governance, measurement, and continuous improvement of programs developed by the Commercial Learning & Enablement team. This role partners with the Sr.

Director and the Enablement group to establish project plans, calendars, tooling, and reporting, and to own the SharePoint environment as the AI-enabled productivity lead. The position is 100% in office, with responsibilities spanning content development,

Qualifications

• Minimum five years of experience in program management, project management, sales enablement, learning and development, learning operations, enablement operations, business operations, or a related field.

Responsibilities

• Develop and manage project plans for onboarding, continuous learning, role-based development, playbooks, coaching programs, training initiatives, and other Commercial Learning & Enablement priorities.
• Own and continually improve program governance and operating systems including intake, templates, trackers, governance standards, SLAs, content maintenance, and rhythms.
• Coordinate development and maintenance of learning programs, facilitator resources, and participant materials; manage SharePoint organization, taxonomy, access, publishing, and reporting.
• Define measures across program, behavior, and business outcomes; create scorecards, dashboards, and adoption reports; present findings to Sr. Director and team.
• Own the Commercial Learning Editorial Calendar and Master Calendar; govern enablement technology stack and pilot new tools and AI initiatives.

Skills

Program management

Project management

Stakeholder management

Analytical thinking

Facilitation

Communication

SharePoint administration

Tools

Microsoft 365

SharePoint

AI-enabled productivity tools

Job description

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At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here .
As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More .

ABOUT THE JOB:

The Commercial Enablement Program Manager manages the creation, coordination, governance, measurement, and continuous improvement of programs developed by the Commercial Learning & Enablement team. Working closely with the Sr. Director and broader Enablement team, this role establishes the project plans, operating systems, calendars, tools, reporting, and governance required to move programs from intake through development, launch, reinforcement, measurement, and maintenance. This individual contributor also owns the team’s SharePoint environment, supports program content development, and serves as the team’s AI and enablement technology lead.

WHAT YOU'LL BE DOING:

• Program Creation and Project Management. Develop and manage project plans for onboarding, continuous learning, role-based development, playbooks, coaching programs, training initiatives, and other Commercial Learning & Enablement priorities. Coordinate timelines, deliverables, owners, dependencies, risks, communications, reinforcement, and measurement requirements from intake through completion.
• Program Governance and Operating Systems. Own and continuously improve the operating systems that support program creation and management, including intake, program-development methodology, templates, project trackers, governance standards, service-level expectations, quality reviews, content maintenance, and operating rhythms. Monitor adherence to the team playbook and simplify workflows where appropriate.
• Program Content Coordination and Knowledge Management. Coordinate development and maintenance of learning programs, role-based playbooks, facilitator resources, participant materials, job aids, communications, reinforcement resources, and assessments. Own the SharePoint environment, including organization, taxonomy, navigation, access, publishing, version control, lifecycle management, and usage reporting.
• Program Measurement, Reporting, and Continuous Improvement. Define and maintain measures across program, behavior, and business outcomes. Develop scorecards, dashboards, adoption reports, effectiveness reports, KPI summaries, and program readouts. Deliver findings, data, risks, and recommendations to the Sr. Director for discernment, prioritization, and decisions regarding reinforcement, course correction, continued investment, or program changes. Following the Sr. Director’s direction, socialize approved findings and actions back to the team and track follow-through.
• Calendars, Technology, Tools, and AI Governance. Own the Commercial Learning Editorial Calendar and Master Calendar. Govern the enablement technology stack, administer approved tools, identify automation opportunities, evaluate emerging technologies, coordinate pilots, develop business cases and ROI recommendations, document standards, and support team adoption.

EDUCATION AND QUALIFICATIONS:

• Minimum five years of experience in program management, project management, sales enablement, learning and development, learning operations, enablement operations, business operations, or a related field.
• Minimum five years of experience in creating and managing project plans across multiple programs, stakeholders, deliverables, timelines, risks, and dependencies.
• Experience supporting development and deployment of training, onboarding, continuous learning, coaching, playbook, or sales enablement programs.
• Experience administering program governance, intake processes, operating systems, measurement plans, SharePoint, or content-management standards.
• Experience with Microsoft 365, project-management tools, reporting platforms, learning technologies, and AI-enabled productivity solutions preferred.
• Strong program and project management skills, including translating requirements into clear plans, milestones, owners, deliverables, and measures of success.
• Ability to build and improve operating systems, governance processes, intake workflows, calendars, trackers, templates, and documentation standards.
• Strong organizational, coordination, analytical, reporting, problem-solving, written communication, facilitation, presentation, and stakeholder-management skills.
• Ability to coordinate content development across Enablement team members, subject matter experts, and cross-functional partners.
• Ability to translate program, adoption, behavior, and business data into clear findings, recommendations, risks, and improvement opportunities.
• Strong SharePoint administration, knowledge-management, content-governance, taxonomy, and information-architecture capabilities.
• Working knowledge of responsible AI, workflow automation, tool evaluation, pilot management, adoption planning, and business-case development.
• Ability to drive work forward and coordinate accountability without direct authority or supervisory responsibility.

Work Environment:100% In office

This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.

We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.