Commercial Electrical Service Manager

ZipRecruiter; Indianapolis (IN); On-site; USD 50,000 - 90,000; Full time

Job summary

An award-winning electrical design-build firm is seeking a dedicated Service Manager to oversee project management and ensure customer satisfaction. This role involves managing financials, supervising technicians, and ensuring quality standards are met. Join a dynamic team that values personal commitment and offers a supportive work environment. With a focus on safety and employee well-being, this company provides comprehensive benefits and opportunities for professional growth. If you are ready to take on a leadership role in a growing company, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision, and Life Insurance

Paid vacation & holidays

401(k) with company match

30-day paid sabbatical every 5 years

Stable employment with a growing company

Highly competitive salary

Qualifications

• 1-2 years experience in a senior technician role.
• Excellent knowledge of electrical systems and NEC.

Responsibilities

• Manage financials, planning, and resource allocation.
• Ensure customer satisfaction and gather feedback.
• Conduct post-mortem reviews for projects.

Skills

Electrical Systems Knowledge

Microsoft Office

Management Skills

Communication Skills

Adaptability

Education

High School Diploma

Technical Training

Construction Management Degree

Job description

Job Description

InPwr, Inc. is looking for a Service Manager to join our dynamic team!

We are an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, and Naples, FL. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we focus on complex opportunities and elevating electrical design, with licenses in over forty states and projects nationwide.

We prioritize personal commitment, relentless dedication, and driving results. Join our team!

Benefits

• Medical, Dental, Vision, and Life Insurance, 100% paid for employees
• Paid vacation & holidays
• 401(k) with company match
• 30-day paid sabbatical every 5 years
• Stable employment with a growing company
• Highly competitive salary

Essential Functions

• Manage financials, planning, and resource allocation to minimize financial risks
• Oversee technician gainshare payout
• Supervise van stock setup, procurement, and tracking of materials
• Identify problems early and communicate with stakeholders to protect quality and financial interests
• Conduct post-mortem reviews for projects deviating 5-10% from expected margins
• Review work orders weekly to monitor installation quality and customer satisfaction
• Review and approve submittals before client submission
• Ensure customer satisfaction and gather feedback
• Coordinate scheduling and site compliance with customers and technicians
• Assist with design/build activities as needed
• Provide accurate project information for initialization and completion
• Ensure permits, licenses, and inspections are completed
• Schedule weekly activities for personnel
• Identify material needs and coordinate timely delivery
• Support on-site problem-solving
• Prepare project status reports and schedules
• Handle change order requests and ensure timely punch list completion
• Manage submission of as-built drawings
• Respond promptly to employee concerns
• Verify accuracy of field reports before submission
• Attend project meetings as required
• Assist in business development activities

Working Conditions

• Office environment and regular site visits
• Work in various weather conditions
• Use of PPE and sanitary facilities
• Repetitive motions and physical activity, including lifting up to 15 pounds
• Work hours include 8-hour days, overtime, and night shifts

Skills and Requirements

• High school diploma; technical training or Construction Management degree preferred
• 1-2 years experience in a senior technician role
• Excellent knowledge of electrical systems and NEC
• Strong computer skills, especially in Microsoft Office
• Ability to adapt to changing priorities under pressure
• Effective management and scheduling skills
• Excellent communication and interpersonal skills
• Willingness to relocate to Sarasota, FL, or ability to work there

Physical Demands

This position requires sitting, standing, repetitive motions, speaking, listening, and occasional lifting up to 15 pounds. Site visits are necessary, navigating various environments.

Additional Information

We prioritize safety, including COVID-19 protocols, PPE, and sanitation measures. Employment is contingent upon background checks and drug screening. We are an Equal Opportunity Employer and a drug-free workplace. Visit www.inpwrinc.com to apply online.