Contract Specialist

Flywheel; Baltimore (MD); On-site; USD 70,000 - 75,000; Full time

Job summary

Flywheel is seeking a detail-oriented Contracts Specialist to join our Commercial Contracting team in Baltimore. You will partner with the sales organization to close deals faster by managing the full contract lifecycle with speed, accuracy, and collaboration.

The ideal candidate has 2+ years in Legal Operations or Commercial Contracts, with experience in MSAs/SOWs/NDAs and proficiency with Conga CLM and Salesforce. This role supports cross-functional teams, ensuring compliance and risk control.

Qualifications

• 2+ years in Legal Operations or Commercial Contracts in corporate or agency settings.
• Experience supporting sales teams in a high-volume environment.
• Strong knowledge of contracting law and familiarity with MSAs, SOWs, NDAs.
• Experience with contract management systems, preferably Conga CLM.
• Proficient with Salesforce; MS Office/Google Workspace; e-signature platforms (DocuSign/Adobe Sign).

Responsibilities

• Draft and review high-volume commercial agreements including SOWs and NDAs.
• Ensure clarity, accuracy, and compliance in contract language.
• Maintain and update standard templates to reflect current legal standards.
• Manage contract approvals by following a playbook and established processes.
• Escalate issues when necessary based on predefined guidelines.
• Ensure contracts comply with policies, risk parameters, and laws.
• Identify and resolve potential risks within playbook rules.
• Adjust workflows to shifting priorities while maintaining productivity.
• Manage contract tracking and reporting within Salesforce and Conga CLM; build dashboards and reports for visibility.
• Collaborate with Legal, Client Services, and Finance to ensure smooth contract operations.

Skills

Legal operations

Contract management

Sales support

MSAs, SOWs, NDAs

Risk assessment

Tools

Conga CLM

Ironclad

Salesforce

DocuSign

Job description

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

Agency

Flywheel

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Job Description

Contracts Specialist

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

Flywheel is seeking a detail-oriented and adaptable Contracts Specialist to join our Commercial Contracting team. In this role, you will be a key partner to our sales organization- helping close deals faster by managing the full contract lifecycle with speed, accuracy and a collaborative mindset. The ideal candidate is a self-starter who thrives in dynamic environments and can quickly align with established processes while demonstrating the flexibility to adapt when necessary.

What You Will Do

• Draft and review a high volume of commercial agreements, including Statements of Work (SOWs) and Non-Disclosure Agreements (NDAs).
• Ensure clarity, accuracy, and compliance in contract language to protect the organization’s interests.
• Maintain and update standard contract templates to reflect current legal standards and business needs.
• Manage contract approvals by following a playbook and established processes.
• Make informed decisions based on pre-defined guidelines, escalating issues when necessary.
• Ensure contracts comply with company policies, risk parameters, and relevant laws.
• Identify and resolve potential risks within the scope of established playbook rules.
• Navigate organizational changes and adjust to new processes, while maintaining high productivity and professionalism.
• Adjust workflows as necessary to address shifting priorities or business needs.
• Manage contract tracking and reporting within Salesforce and Conga CLM, including building and maintaining agreements dashboards and reports to provide real-time visibility into contract status, cycle times and pipeline across the organization.
• Work closely with cross-functional teams, including Legal, Client Services, and Finance, to ensure seamless contract operations.

Who You Are

• 2+ years of experience in Legal Operations or a Commercial Contracts role, ideally in a corporate or agency environment.
• Experience supporting sales teams in a fast-paced, high-volume environment.
• Strong knowledge and understanding of contracting law, and familiarity with MSAs, SOWs, NDAs.
• Experience with contract management systems and tools, ideally Conga CLM.
• Comfortable working with contract management software (e.g. Conga CLM, Ironclad), configuring workflows, reports and dashboards.
• Experience working with Salesforce is a plus.
• Proficient in Microsoft Office/ Google Workspace
• Familiarity with e-signature platforms (e.g. DocuSign, Adobe Sign)
• Exceptional attention to detail and organizational skills.
• Strong decision-making ability within pre-defined guidelines.
• Ability to manage competing priorities and deliver high-quality work in a fast-paced environment.
• Strong communicator who can translate contract concepts for non-legal stakeholders.

Contracts Specialist - Simple Role Summary

Supports the sales team in getting client deals finalized and signed, helping the business generate revenue faster. Prepares and reviews customer agreements and project documents to ensure all details are accurate and complete before signing. Makes sure contracts follow company rules and approved processes, reducing risk and ensuring consistency across client agreements. Coordinates approvals between teams such as Sales, Legal, Finance, and Client Services, keeping contracts moving efficiently through the process. Uses contract management systems and Salesforce to track agreements, monitor progress, and ensure nothing falls through the cracks. Creates reports and dashboards that provide visibility into contract status, timelines, and overall deal progress for business stakeholders. Balances speed and accuracy in a high-volume environment, helping the organization close business quickly while protecting company interests.

Simple Hiring Manager Elevator Pitch

This role serves as the operational bridge between Sales, Legal, and Finance, ensuring customer contracts are prepared, reviewed, approved, tracked, and executed efficiently. Their goal is to help the business close deals faster, maintain compliance with company policies, and provide visibility into the contracting process through systems like Salesforce and Conga CLM.

Intake Call Questions

• Business Need
• Is this a backfill or a net-new role?
• What business objectives will this hire support?
• What are the risks of leaving this position unfilled?
• Role Overview
• What are the primary responsibilities?
• What does a typical day/week look like?
• What projects or initiatives will this person work on in the first 6-12 months?
• Skills & Experience
• What are the must-have qualifications?
• What are the nice-to-have qualifications?
• Which technical skills are required?
• Which soft skills are critical for success?
• Are there any certifications, licenses, or industry experiences that are preferred?
• Team & Culture
• Who will this person report to?
• How is the team structured?
• Compensation & Logistics
• What is the approved compensation range?
• Is there flexibility in the range?
• Are there any travel requirements?
• Interview Process
• Who will participate in the interview process?
• What will each interviewer assess?
• How many interview stages are planned?
• Are there assessments, case studies, or presentations?
• What is the desired hiring timeline?

$70,000.00 USD - $75,000.00 USD

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F., $70,000.00 USD - $75,000.00 USD