Commercial Client Service Executive

Jonus Group; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Jonus Group is seeking a Commercial Client Executive to lead relationships with large market clients, guiding strategic account plans and risk management initiatives. The role requires deep knowledge of commercial insurance products and exceptional communication with senior executives.

Responsibilities include coordinating with underwriters, reviewing contracts for insurance exposures, and advocating for clients through claims and risk mitigation strategies.

Qualifications

• Bachelor's degree in Business, Finance, Insurance, or related field.

Responsibilities

• Cultivate and manage relationships with key clients in the large market segment.
• Serve as the primary point of contact for senior-level executives within client organizations.
• Understand clients' business strategies and risk management needs.
• Develop and implement strategic account plans to address clients' long-term insurance and risk management objectives.
• Collaborate with clients to identify opportunities for expanding insurance coverage and services.
• Conduct in-depth risk assessments for large market clients, analyzing complex insurance needs.
• Provide strategic risk management advice and consult on the development of comprehensive risk mitigation strategies.
• Work closely with underwriters to design customized insurance programs tailored to meet clients' specific requirements.
• Negotiate policy terms, conditions, and pricing to achieve optimal coverage for clients.
• Review and analyze client contracts to identify potential insurance exposures.
• Provide recommendations for contractual risk transfer and risk allocation strategies.
• Act as a dedicated advocate for clients during the claims process, ensuring timely and fair resolution.
• Collaborate with claims specialists to manage complex and high-value claims.
• Conduct financial analyses to assess the impact of insurance programs on clients' budgets and financial performance.
• Provide financial reporting and analysis to clients on a regular basis.
• Collaborate with internal teams, including underwriting, risk engineering, and legal, to deliver comprehensive solutions to clients.
• Work closely with the sales team to identify upselling and cross-selling opportunities.
• Stay informed about market trends, insurance products, and emerging risks affecting the large market segment.
• Provide market insights and updates to clients.
• Ensure compliance with industry regulations, company policies, and legal requirements.
• Stay abreast of changes in legislation and regulatory frameworks impacting large market clients.

Education

Bachelor's degree in Business/Finance/Insurance

Job description

Commercial Client Executive

Responsibilities:

• Client Relationship Management:
  • Cultivate and manage relationships with key clients in the large market segment.
  • Serve as the primary point of contact for senior-level executives within client organizations.
  • Understand clients' business strategies and risk management needs.
• Strategic Planning:
  • Develop and implement strategic account plans to address clients' long-term insurance and risk management objectives.
  • Collaborate with clients to identify opportunities for expanding insurance coverage and services.
• Risk Analysis and Consultation:
  • Conduct in-depth risk assessments for large market clients, analyzing complex insurance needs.
  • Provide strategic risk management advice and consult on the development of comprehensive risk mitigation strategies.
• Policy Design and Negotiation:
  • Work closely with underwriters to design customized insurance programs tailored to meet clients' specific requirements.
  • Negotiate policy terms, conditions, and pricing to achieve optimal coverage for clients.
• Contract Reviews:
  • Review and analyze client contracts to identify potential insurance exposures.
  • Provide recommendations for contractual risk transfer and risk allocation strategies.
• Claims Advocacy:
  • Act as a dedicated advocate for clients during the claims process, ensuring timely and fair resolution.
  • Collaborate with claims specialists to manage complex and high-value claims.
• Financial Analysis:
  • Conduct financial analyses to assess the impact of insurance programs on clients' budgets and financial performance.
  • Provide financial reporting and analysis to clients on a regular basis.
• Cross-Functional Collaboration:
  • Collaborate with internal teams, including underwriting, risk engineering, and legal, to deliver comprehensive solutions to clients.
  • Work closely with the sales team to identify upselling and cross-selling opportunities.
• Market Knowledge:
  • Stay informed about market trends, insurance products, and emerging risks affecting the large market segment.
  • Provide market insights and updates to clients.
• Compliance and Regulatory Oversight:
  • Ensure compliance with industry regulations, company policies, and legal requirements.
  • Stay abreast of changes in legislation and regulatory frameworks impacting large market clients.

Qualifications:

• Education:
  • Bachelor's degree in Business, Finance, Insurance, or a related field. Advanced degrees or professional certifications are advantageous.
• Experience:
  • Extensive experience as a Commercial Account Manager, with a focus on serving large market clients.
  • Proven success in managing and growing client portfolios.
• Industry Knowledge:
  • In-depth knowledge of commercial insurance products, coverages, and risk management strategies, especially in the large market segment.
• Leadership Skills:
  • Strong leadership skills with the ability to guide and mentor junior team members.
  • Proven ability to lead complex client negotiations.
• Communication and Presentation Skills:
  • Exceptional communication skills, including the ability to present complex insurance concepts to senior-level executives.
  • Proficient in preparing and delivering impactful presentations.
• Analytical Skills:
  • Advanced analytical and problem-solving skills for assessing complex risk scenarios and designing tailored insurance solutions.
• Relationship Building:
  • Proven ability to build and maintain strong, long-term relationships with clients and internal stakeholders.
• Technology Proficiency:
  • Proficient in using insurance management software, data analytics tools, and Microsoft Office Suite.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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