Commercial Card E-Payables Program Administrator

First Hawaiian Bank; Honolulu (HI); On-site; USD 79,000 - 110,000; Full time

Job summary

First Hawaiian Bank is seeking a Commercial Card E-Payables Program Administrator to lead growth and optimization of the E-Payables program within the Corporate Card Department.

The role reports to the Corporate Card Department, collaborating with Treasury Management, Business Services, and Commercial Banking to expand virtual card usage and improve program profitability.

Qualifications

• Bachelor’s degree in business administration, finance, accounting, economics, MIS, or related field; or equivalent experience.
• Master’s degree (MBA) preferred.
• CTP/NAPCP/Commercial Card or procurement certifications preferred.
• Experience with supplier enablement, enrollment campaigns, or AP automation.
• Experience supporting business development, product growth, or portfolio expansion.
• Knowledge of ERP systems, payment workflows, accounts payable processes, and electronic payment technologies.

Responsibilities

• Grow, optimize, and strategically develop the Bank's E-Payables program.
• Serve as the department's subject matter expert for supplier enablement, virtual cards, campaigns, and program performance.
• Partner with clients, vendors, Treasury Management, Business Services, and Commercial Banking to increase supplier participation and profitability.

Skills

Commercial Card

Virtual Card

AP Automation

Analytics

Vendor Relationships

Education

Bachelor's degree in business/admin/related field

MBA preferred

Tools

ERP Systems

Payment Platforms

CRM Systems

Job description

Job Description

First Hawaiian Bank is currently seeking a Commercial Card E-Payables Program Administrator to join our Corporate Card Department.

Compensation

The pay range for the role is $78,500 - $110,000/yr; commensurate with experience

The level of the position will be determined by the hiring manager based on the candidate's qualifications.

Work Schedule

Monday - Friday 8:00AM - 5:00PM (hours may vary)

Responsibilities

The Commercial Card E-Payables Program Administrator is responsible for the growth, optimization, and strategic development of the Bank's E-Payables program. The position serves as the department's subject matter expert for supplier enablement, virtual card solutions, campaign management, and program performance. The role partners with clients, vendors, Treasury Management, Business Services, and Commercial Banking to increase supplier participation, expand virtual card utilization, and maximize program profitability.

Qualifications

The ideal candidate will have:

• Bachelor’s degree in business administration, finance, accounting, economics, management information systems, related field; or equivalent combination of education and relevant work experience required.
• Master’s degree in business administration (MBA) or related field preferred.
• Certified Treasury Professional (CTP), NAPCP certification, Commercial Card certification, Procurement certification, or similar professional designation preferred.
• Experience with supplier enablement, supplier enrollment campaigns, or accounts payable automation initiatives.
• Experience supporting business development, product growth, or portfolio expansion initiatives.
• Knowledge of ERP systems, payment workflows, accounts payable processes, and electronic payment technologies.

Minimum Qualifications (Officer)*

• Five (5) years of progressively responsible experience in Commercial Card, Virtual Card, E-Payables, , Treasury Management, payment solutions, procurement, accounts payable, financial services, fintech, or related industries inclusive of the following:
  • Experience managing client-facing programs, supplier enrollment initiatives, or payment adoption campaigns.
  • Experience using analytics, reporting, and performance metrics to identify opportunities and drive program growth.
  • Two (2) years of experience supporting Commercial Card, Virtual Card, E-Payables, Treasury Management, AP Automation, Procurement, or related payment solutions.
  • Experience managing vendor relationships and third-party business partners.

Minimum Qualifications (AVP)*

• Seven (7) years of progressively responsible experience in Commercial Card, Virtual Card, E-Payables, , Treasury Management, payment solutions, procurement, accounts payable, financial services, fintech, or related industries inclusive of the following:
  • Experience managing client-facing programs, supplier enrollment initiatives, or payment adoption campaigns.
  • Experience using analytics, reporting, and performance metrics to identify opportunities and drive program growth.
  • Three (3) years of experience supporting Commercial Card, Virtual Card, E-Payables, Treasury Management, AP Automation, Procurement, or related payment solutions.
  • Experience managing vendor relationships and third-party business partners.
  • Required experience may be obtained concurrently.

All Candidates

• Technical Skills with commercial card programs, virtual cards, AP automation, ERP/payment workflows
• Strong analytical and problem-solving skills with the ability to evaluate data, identify trends, and develop actionable business recommendations.
• Ability to monitor supplier enrollment, payment adoption, utilization, and portfolio performance metrics.
• Experience preparing and presenting reports, dashboards, business reviews, and performance updates to support strategic decision-making.
• Strong verbal, written, presentation, and facilitation skills.
• Ability to prepare and deliver client presentations, proposals, program reviews, training, and supplier onboarding support.
• Strong consultative and relationship management skills with the ability to establish and maintain effective working relationships with clients, vendors, and internal business partners.
• Proven ability to manage multiple priorities, deadlines, campaigns, projects, and initiatives simultaneously.
• Ability to coordinate cross-functional activities and drive projects through successful completion.
• Experience managing vendor relationships, service performance, and product enhancement initiatives.
• Ability to work independently, exercise sound judgment, and achieve results with minimal supervision.
• Highly proficient in Microsoft 365 applications, including Excel, PowerPoint, Word, and Outlook.
• Experience utilizing CRM systems, reporting tools, payment platforms, supplier enablement technologies, and related business applications.
• Experience working with payment analytics, supplier databases, portfolio reporting systems, or similar technology solutions.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Results-oriented with a demonstrated ability to achieve growth, adoption, utilization, and performance objectives.
• Ability to identify process improvement opportunities and implement operational efficiencies that enhance the client and supplier experience.