Commercial Banking Relationship Administrator II

S&T Bank; Hilliard (OH); On-site; USD 36,438 - 80,850; Full time

Job summary

S&T Bank in Hilliard, OH is seeking a talented individual to support the Commercial Banking process. This role involves ensuring efficient loan processing and outstanding customer service. Ideal candidates should have a high school diploma and between five to ten years of banking experience.

Responsibilities include coordinating workflows for loan documentation, preparing reports, and assisting in loan advances. The position offers a salary range from $36,438 to $80,850, reflecting experience and expertise.

Qualifications

• Requires a high school diploma, plus specialized training or a two year degree in related business field.
• Five to ten years general experience with two to five years of specialized banking experience.

Responsibilities

• Coordinates workflow for Commercial Bankers in loan processing.
• Communicates with customers and associated parties to resolve questions.
• Prepares and maintains internal and external reports.
• Assists with loan advances and documentation tracking.
• Provides superior quality customer service.

Skills

Customer service

Communication

Attention to detail

Interpersonal skills

Education

High school diploma or two year degree in related business field

Job description

Location

4599 Cemetery Road

Hilliard, OH 43026

Hours

Monday - Friday 8:00 AM - 5:00 PM

(Additional hours as necessary to meet the objectives of the department)

Function

Assumes responsibility for ensuring the effective and efficient support of the Commercial Banking process.

Duties and Responsibilities

• Coordinates the workflow for Commercial Bankers by ordering and reviewing commercial loan document packages throughout the application and closing process. Maintains adequate documentation to ensure compliance of bank policy with regards to proper collection of all necessary notations, forms, agreements, and signatures of commercial loan documents.
• Creates cover letters, communicates verbally or via email with commercial banking customers and all associated parties; including attorneys, title companies, and insurance companies involved in the loan closing process to resolve questions regarding information submitted during the application process. Communicates with the borrower and all associated parties to resolve outstanding issues regarding booked and closed loans.
• Prepares, monitors and maintains reports used for internal and external reporting purposes.
• Assists the Commercial Banking Officers with loan advances, disbursements, construction draws, or the requests for construction draws through the Secured Credit Department.
• Assists the Commercial Banking Officers with the tracking and completion of commercial loan documentation and financial exceptions.
• Processes detailed wire transfers, advances and on-line transfers.
• Assists customers in resolving any issues with loans and deposit accounts.
• Manages workflow of all commercial loan documents including letters of credit, documentation of processed loan files for completeness and accuracy, and issuance of advances on lines of credit for commercial loan customers on an as needed basis.
• Completes Loan Documentation Form Letters for Covenant Waivers.
• May assume some lending responsibilities for Senior Commercial Bankers, in their absence, including attending closings as a representative of S&T Bank.
• Provides consistent, superior quality customer service to both internal and external customers that meets or exceeds S&T Bank's standards.
• Performs other responsibilities related to the commercial banking process as required.
• Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.

Education

Requires a high school diploma, plus specialized training or a two year degree in related business field.

Experience

Five to ten years general experience with two to five years of specialized banking experience.

Physical Demands

Operates a keypad device 90% of the day. Operates electronic equipment 90% of the day. Travels occasionally as required. The primary parts of the body involved in performing these tasks are the fingers, thumbs, hands and wrists and elbows. Standing is required one hour a day in a straight position. Sitting is required 6.5 hour per day in a straight position. Walking is required 30 minutes per day. Must be able to use fingers and manual dexterity skills for typing, data entry, and filing on a frequent basis of 40% of the business day. Must be able to focus visually at a close distance of 18"-20" for a period of up to 40% of the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range

$36,438.00 - $80,850.00