Commercial Auto Senior Claims Specialist

Starr Underwriting; Alpharetta (GA); Hybrid; USD 70,000 - 112,000; Full time

Job summary

A leading insurance company is seeking a Commercial Auto Senior Claims Specialist in Alpharetta, Georgia. The role involves handling complex trucking claims across the United States, necessitating strong analytical, negotiation, and customer service skills. The position offers a hybrid work schedule and comprehensive benefits designed to support employee growth and welfare.

Benefits

26 PTO Days + 12 Company Holidays

7% 401(k) Company Match

Performance-based bonuses

Educational Assistance Program

Mentorship Program

Dress for Your Day Policy

Qualifications

• 8+ years of relevant claims experience or equivalent.
• Insurance Licenses to comply with state and IAT requirements.
• Experience handling commercial and bodily injury claims.

Responsibilities

• Handle complex, high exposure commercial auto claims.
• Evaluate, negotiate, and authorize settlements.
• Travel as required to manage catastrophic claims.

Skills

Customer Service

Critical Thinking

Problem Solving

Attention to Detail

Organizational Skills

Education

HS degree/GED

Associate/Bachelors degree

Tools

Microsoft Office

Job description

IAT has an immediate need for a Commercial Auto Senior Claims Specialist who can be located in one of the following IAT offices:

• Alpharetta, Georgia
• Cheshire, Connecticut
• Scottsdale, Arizona
• Naperville, Illinois
• Rolling Meadows, Illinois
• Omaha, Nebraska
• Raleigh, North Carolina

This role will handle complex commercial trucking claims covering the entire United States. The Senior Claims Specialist is responsible for investigating the extent of the company's liability and will be responsible for handling injury claims from inception until conclusion of the claim, which could include attorney represented and litigation cases.

This role works a hybrid schedule from any of the listed IAT office locations. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely.

Although there is preference for an individual to work in one of the above mentioned IAT offices, we will consider fully remote work for the ideal candidate.

Responsibilities:

Handles complex, high exposure Commercial auto claims

• Presents cases to Sr. Management for reserving and direction, as required by Claim Guidelines. Verifies/analyzes applicable coverage for the reported loss.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs and manages Vendors/Counsel including approval of defense budgets.
• Maintains resident/nonresident adjuster licenses as required.
• Travel as required to handle catastrophic claims, attend mediations and settlement conferences
• Perform other duties as assigned.

Qualifications:

Must Have:

HS degree/GED with 8+ years of relevant claims experience or equivalent

• Equivalent is defined as 12+ years of relevant claims experience
• Insurance Licenses to comply with state and IAT requirements
• Experience handling commercial claims
• Experience handling bodily injury claims
• Appropriate claims license
• Strong customer service skills
• Experience handling 3^rdparty claims
• Excellent knowledge of Microsoft Office
• Excellent oral and written communication skills to communicate internally and externally
• Excellent critical thinking and problem solving skills
• Excellent attention to detail and customer service skills
• Strong organizational and time management skills
• Ability to set priorities and multitask in a fast-paced environment
• To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes

Preferred to Have:

Associate/Bachelors degree

• Experience working in task-based claims systems
• Considerable experience handling litigated bodily injury claims
• Completion of AIC, CPCU, or other similar program

Our Culture

IAT is the largest private, family-owned property and casualty insurer in the U.S.InsuranceAnswersTogetheris how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off

• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Compensation:

Please note, that the annual gross salary range associated with this posting is $70,400 – $111,500. This range represents the anticipated low and high end of the base salary for this position. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more. Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role.

To view details of our full benefits, please visithttps://www.iatinsurancegroup.com/careers/benefits