Senior Technical Claims Specialist

Liberty Mutual Insurance; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading insurance company has an immediate opening for a Senior Technical Claims Specialist in their Complex Construction unit. This 100% remote position requires expertise in handling complex Commercial Casualty claims and offers a competitive salary based on experience. Candidates are expected to have strong negotiation skills and a background in claims adjusting, with an emphasis on customer focus and teamwork.

Qualifications

• 5 to 7 years claims adjusting experience.
• Advanced knowledge of Commercial Casualty claims.
• Experience with heavily litigated claims over $500,000.

Responsibilities

• Determines coverage and liability for complex claims.
• Negotiates settlements and authorizes payments.
• Trains and mentors junior staff.

Skills

Problem Solving

Negotiation

Communication

Customer Focus

Teamwork

Education

Bachelor’s Degree

Job description

Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist to join our Complex Construction unit (BI and PD, non-Construction Defect). The Senior Technical Claims Specialist determines coverage, investigates highly complex Commercial Casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. The Senior Technical Claims Specialist also demonstrates a high level of expertise and sound judgment in complex matters, and may serve as a subject matter expert.

*We are open to fill this position as a Senior Technical Claims Specialist I or II, depending on experience. The salary range is inclusive of both levels, and salary may vary based on candidate location.

*This is a 100% remote position, but does require going into one of the following GRS Claims Offices at least twice a month if you reside within a 50 mile radius: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.

Responsibilities:

• Determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claims.
• Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit.
• Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations presented in the lawsuit/claim.
• Responsible for managing the practices and billing activities of outside counsel.
• Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.
• May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Participates in special projects.

Qualifications

• Bachelor’s degree and 5 to 7 years claims adjusting experience. Commercial Auto and General Liability claims experience preferred.
• Experience with a heavily litigated pending and claims over $500,000 strongly desired.
• Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Experience in contract analysis and risk transfer concepts would be great!
• Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly.
• Wrap up policy and/or NY Labor Law experience a plus!
• License and experience in multiple jurisdictions a plus!

About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusionWe value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

About the company

At Liberty Mutual, we want to help you embrace today and confidently pursue tomorrow. We’ve spent more than 100 years creating innovative insurance products, services, ideas and technologies to meet the world’s ever-changing needs—breaking away from old mindsets and thinking outside of traditional insurance roles. Why? Because we’re committed to transforming our industry in order to create peace of mind for our customers.

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