Commercial Associate Underwriter

Farm Bureau Financial Services; Gilbert (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with match

Health, dental, and vision insurance

Life and disability insurance

Paid time off

Holidays and volunteer time

Onsite wellness facility

Onsite cafeteria

Job summary

Farm Bureau Financial Services is seeking a Commercial Associate Underwriter in Gilbert, AZ. The role supports underwriting activities for commercial policies, assists agencies, and ensures compliance with regulations while delivering strong customer service.

Applicants should have a high school diploma with 1 year of relevant experience, be proficient in MS Office, and possess excellent communication and problem-solving skills. Local travel may be minimal.

Qualifications

• High school diploma or equivalent required, plus one year of relevant experience.
• Customer service, team orientation and interpersonal skills are essential.
• Strong communication, problem solving, and organizational abilities.
• Must stay updated on local, state, and federal regulations.
• Ability to work under pressure and meet deadlines.
• MS Office proficiency preferred; English reading/writing required.

Responsibilities

• Respond to and resolve customer service requests per FBFS policies.
• Contribute to profitability by underwriting commercial changes and renewals.
• Learn and apply client service strategies aligned with our mission.
• Address underwriting questions for agency staff and client members.
• Maintain knowledge of underwriting regulations and pricing guidelines.
• Adhere to underwriting guidelines to ensure profitable growth.
• Support underwriting department with processing and underwriting tasks.

Skills

Customer service

Team oriented

Interpersonal skills

Problem solving

Analytical skills

Organizational skills

Communication skills

English proficiency

Attendance

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Commercial Associate Underwriter

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You’ll Do:

• Respond to and resolve customer service requests according to FBFS policies in a prompt, efficient and courteous manner for external customers, departmental staff, and other personnel at all times.
• Contribute to the profitability of FBFS by effectively accepting, modifying, or rejecting various Commercial Operations changes and renewal underwriting of Commercial business policies.
• Learn and apply a client service strategy consistent with the property/casualty companies’ mission and vision of being the ‘Company of Choice.’
• Respond to and interpret Commercial underwriting questions and concerns by providing service to the agency force for our Client Members regarding coverage forms, premium rating, processed change requests, billing procedures, commercial operating system, and building valuations.
• Maintain working knowledge of underwriting regulations for processing procedures, processing systems, pricing guidelines and eligibility.
• Adhere to underwriting guidelines and best practices and maintain an acceptable quality assurance audit score to ensure profitable growth of the Commercial Business Unit
• Support underwriting department with processing and underwriting functions as needed.

What It Takes to Join Our Team:

• High school diploma or equivalent plus one year of relevant experience required.
• Customer service, team orientation, interpersonal and technical/business/industry regulations related skills.
• Must have good communication, problem solving, analytical and organizational skills.
• Must keep up-to-date regarding local, state and federal rules and regulations to insure government compliance and meet company guidelines.
• Ability to work under pressure and shift priorities to achieve corporate and business unit goals. Must be able to meet deadlines.
• Microsoft Office Suite skills preferred.
• Ability to read, write and speak the English language.
• Reasonably regular and predictable attendance.

What We Offer You:

When you’re on our team, you get more than a great paycheck.You’ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time and teams who know how to have fun.Add to that an onsite wellness facility and cafeteria. Farm Bureau....where the grass really IS greener!

Work Authorization/Sponsorship:

At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.