Commercial Assistant General Manager

RELATED; New York (NY); On-site; USD 125,000 - 135,000; Full time

Job summary

Join a forward-thinking company as a Commercial Assistant General Manager at one of Manhattan's prestigious office towers. This role offers the opportunity to shape building operations, engage with residents, and implement best practices in a dynamic environment. With a focus on luxury service and community development, you will play a pivotal role in enhancing the living experience for residents. The company values innovation and exceptional service, providing a supportive culture and competitive compensation package. If you're ready to elevate your career in real estate management, this is the perfect opportunity.

Benefits

Personalized Health Care

Competitive salary and incentive packages

Matching 401(k)

Paid leave & disability programs

19+ days of PTO

Tuition & certification reimbursement

Mental health counseling & resources

Volunteer days and donation matching

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years of operations and luxury customer service experience.

Responsibilities

• Assist with day-to-day building operations and oversight.
• Engage vendors and ensure resident satisfaction.
• Maintain accurate files for site administration.

Skills

Property management experience

Operations experience

Luxury customer service

Financial P&L statements

Yardi software

Education

Bachelor’s degree

Tools

Yardi

Job description

Responsibilities

Shape the Skyline. Elevate the Experience.

At Related, we don’t just manage buildings — we create iconic destinations that redefine the way people live, work, and connect. We’re looking for a forward-thinking, highly motivated Commercial Assistant General Manager (AGM) to join our leadership team at 55 Hudson Yards — one of Manhattan’s most prestigious and innovative office towers.

Building Information: 55 Hudson Yards | Related

Responsibilities include:

• Assist with oversight of day-to-day building operations
• Establish best practices and systems for office operations, policies, and procedures
• Engage third-party vendors and suppliers for appropriate services
• Assist with all aspects of move-ins for new residents, including follow-up to ensure positive acclimation to the building
• Ensure efficient and courteous response to all resident requests, inquiries, and concerns
• Assist in the development and implementation of resident relations activities and events
• Prepare and process appropriate written communications, such as memos, letters, insurance incident reports, etc.
• Maintain accurate files for all site administration, including lease files, operational procedures, work-order files, etc.
• Collect and post resident rent payments and manage accounts receivable
• Coordinate the filing of legal proceedings in accordance with local ordinances
• Additional projects as assigned

Compensation:

$125,000 - $135,000/yr + Discretionary Bonus

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plans; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

#CommLeadership

#RMC

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Property management experience, specifically with Class A Commercial required
• 3+ years of operations and luxury customer service experience
• Ability to navigate financial P&L statements, variance reports, and budgets
• Yardi or similar software experience preferred
• Ability to lift up to 50 lbs

Overview

Build Your Career with Related Management Company

Related Management Company (RMC), a subsidiary of Related Companies, is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com

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