Assistant General Manager

Hawkeye Hotels; Secaucus (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant General Manager to join their dynamic team. This role is pivotal in assisting the General Manager to ensure the smooth operation of the hotel, focusing on guest satisfaction and staff management. The ideal candidate will have a strong background in hotel management and supervisory roles, and be passionate about delivering exceptional experiences. This is a fantastic opportunity to grow in a fast-paced environment and contribute to the success of a family-owned company that values excellence and personal development.

Qualifications

• Previous supervisory and hotel management experience is essential.
• Strong communication skills are required for effective teamwork.

Responsibilities

• Assist the General Manager in hotel operations efficiently.
• Hire and train staff to ensure high guest satisfaction.
• Maintain hotel policies and achieve budgetary goals.

Skills

Supervisory experience

Hotel management experience

Hospitality industry experience

Effective communication

Job description

With family values and a high-performance mindset, Hawkeye Hotels offers our employees an engaging and fulfilling workplace focused on excellence and growth. Our team comes from different backgrounds but are here for a common mission. If you share our passion for delivering exceptional experiences to our guests and are eager to grow personally and professionally, apply to join our team!

Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. Because we move quickly and decisively, we maintain a consistent record of fast-paced development. This growth allows our associates to quickly gain valuable experience and develop as professionals. At every level of the business, our associates share a leadership mindset and embrace ownership over their unique responsibilities.

As the Assistant General Manager, you will assist the General Manager in the operation of the hotel as efficiently as possible. Responsibilities include hiring and/or training qualified staff to produce the highest level of guest satisfaction, following and enforcing hotel policies and procedures, maintaining competitiveness in every area, producing and achieving budgetary goals, and supervising hotel operations to achieve desired sales and profit goals. You will also work with guests, potential guests, and community leaders, maintain the highest ethical standards of operation and quality of services and facilities for the hotel, and ensure a good working relationship with all departments by overseeing and guiding staff through open communication and hands-on participation.

QUALIFICATIONS:

• Previous supervisory experience.
• Previous hotel management experience.
• Best Western experience preferred.
• Experience in the hospitality industry.
• Ability to communicate effectively with the public and other team members.

Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability, or protected veteran status.