Commercial Assistant General Manager

Related Companies; New York (NY); On-site; USD 125,000 - 135,000; Full time

Job summary

Join a forward-thinking company as a Commercial Assistant General Manager at a prestigious office tower. This role involves overseeing daily operations, engaging with residents, and ensuring exceptional service. You'll establish best practices, coordinate with vendors, and manage resident relations in a dynamic environment. If you're passionate about creating iconic destinations and elevating experiences, this is the perfect opportunity for you to thrive and grow in your career.

Benefits

Personalized Health Care

401(k) Matching

Paid Time Off

Tuition Reimbursement

Mental Health Resources

Qualifications

• 3+ years of operations and luxury customer service experience.
• Ability to navigate financial P and L statements and budgets.

Responsibilities

• Assist with oversight of day-to-day building operations.
• Engage third-party vendors for appropriate services.
• Ensure efficient response to all resident requests.

Skills

Property Management

Customer Service

Financial Analysis

Vendor Management

Education

Bachelor’s Degree

Tools

Yardi

Job description

Responsibilities

Shape the Skyline. Elevate the Experience.

At Related, we don’t just manage buildings — we create iconic destinations that redefine the way people live, work, and connect. We’re looking for a forward-thinking, highly motivated Commercial Assistant General Manager (AGM) to join our leadership team at 55 Hudson Yards — one of Manhattan’s most prestigious and innovative office towers.

Building Information: 55 Hudson Yards | Related

Responsibilities include:

• Assist with oversight of day-to-day building operations
• Establish best practices and systems for office operations, policy and procedures
• Engage third-party vendors and suppliers for appropriate services
• Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building
• Ensure efficient and courteous response to all resident requests, inquiries and concerns
• Assist in the development and implementation of resident relation activities and events
• Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.
• Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc.
• Collect and postall resident rent payments and manage accounts receivables
• Coordinate the filing of legal proceedings in accordance with local ordinances
• Additional projects as assigned

Compensation:

$125,000 - $135,000/yr + Discretionary Bonus

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits:Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness:19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

#CommLeadership

#RMC

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Property management experience, specifically with Class A Commercial required
• 3+ years of operations and luxury customer service experience
• Ability to navigate financial P and L statements, variance reports and budgets
• Yardi or similar software experience preferred
• Ability to lift up to 50 lbs

Overview

Build Your Career with Related Management Company

A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

Explore careers at www.Related.com

For details on our hiring policies and privacy practices, visit our Privacy Policy .

• Bachelor’s degree or equivalent combination of education and experience
• Property management experience, specifically with Class A Commercial required
• 3+ years of operations and luxury customer service experience
• Ability to navigate financial P and L statements, variance reports and budgets
• Yardi or similar software experience preferred
• Ability to lift up to 50 lbs

Shape the Skyline. Elevate the Experience.

At Related, we don’t just manage buildings — we create iconic destinations that redefine the way people live, work, and connect. We’re looking for a forward-thinking, highly motivated Commercial Assistant General Manager (AGM) to join our leadership team at 55 Hudson Yards — one of Manhattan’s most prestigious and innovative office towers.

Building Information: 55 Hudson Yards | Related

Responsibilities include:

• Assist with oversight of day-to-day building operations
• Establish best practices and systems for office operations, policy and procedures
• Engage third-party vendors and suppliers for appropriate services
• Assist with all aspects of move-ins for new residents, including future follow-up to ensure positive acclimation to the building
• Ensure efficient and courteous response to all resident requests, inquiries and concerns
• Assist in the development and implementation of resident relation activities and events
• Prepare and process appropriate written communications, i.e., memos, letters, insurance incident reports, etc.
• Maintain accurate files for all site administration, including: lease files, operational procedure files, work-order files, etc.
• Collect and postall resident rent payments and manage accounts receivables
• Coordinate the filing of legal proceedings in accordance with local ordinances
• Additional projects as assigned

Compensation:

$125,000 - $135,000/yr + Discretionary Bonus

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits:Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness:19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

#CommLeadership

#RMC