Commercial Administrator

Alexander Dennis Limited; Scarborough (ME); Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

Alexander Dennis Limited is hiring a Commercial Administrator in Scarborough to coordinate administrative activities across the customer order journey, from sales orders through to vehicle delivery. You will work with Sales, Account Management, Planning and Manufacturing to ensure smooth contract execution and provide excellent customer service.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks in a busy environment.

Qualifikationen

• Excellent organisational skills and strong attention to detail.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Strong communication skills and customer service orientation.

Aufgaben

• Coordinate administrative activities across the customer order journey from sales orders to vehicle delivery.
• Collaborate with Sales, Account Management, Planning and Manufacturing Operations to ensure smooth contract delivery.
• Maintain accurate contract documentation and support registration and customer communications.
• Proactively manage competing priorities to deliver an exceptional customer experience.

Kenntnisse

Organizational skills

Attention to detail

Multitasking

Tools

Excel & Word

ERP systems

Jobbeschreibung

Job Title: Commercial Administrator

Location: Scarborough

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Commercial Administrator, you'll play a vital role in supporting the Contract Team to ensure the smooth and successful delivery of customer contracts.

You’ll coordinate key administrative activities throughout the customer order journey, from raising sales orders and contract documentation through to vehicle registration, delivery planning and customer communications. Working closely with Sales, Account Management, Planning, Manufacturing Operations and external stakeholders, you’ll help ensure customers receive an exceptional experience while supporting the efficient delivery of our vehicles.

This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced environment, managing multiple priorities and making a real contribution to business performance.

What We’re Looking For

We're looking for someone with excellent organisational skills, strong attention to detail and the ability to manage multiple tasks effectively.

You’ll be comfortable working with Microsoft Office applications, particularly Excel and Word, and enjoy collaborating with colleagues across different teams. You should be a strong communicator, capable of building positive working relationships and delivering high levels of customer service.

We’re seeking someone who is enthusiastic, adaptable and keen to learn, with the ability to work to tight deadlines while maintaining accuracy and professionalism.

Bonus if you have:

• Previous experience in an administrative, commercial or customer support role.
• Experience coordinating deliveries, customer orders or logistics activities.
• Knowledge of vehicle registration, taxation or DVLA processes.
• Experience processing invoices and purchase orders.
• Experience working with ERP, order management or finance systems.
• Advanced Microsoft Excel skills.
• Experience working within manufacturing, automotive or engineering environments.

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.