Business Development Manager

Critical Selection Limited; National (WA); On-site; USD 73,000 - 113,000; Full time

Job summary

Critical Selection Limited is seeking a dynamic Business Development Manager to secure profitable new business across designated markets. The role focuses on building a robust pipeline in Dynamics, onboarding clients, and developing lender relationships to support credit facilities.

You will lead negotiations, craft pricing strategies, and coordinate with Relationship teams to ensure seamless transitions from prospect to customer. Travel and cross-functional collaboration are expected.

Qualifications

• Experience in customer service or sales roles is required.
• Solid knowledge of fleet management and finance principles.
• Understanding of the UK fleet management environment.
• Ability to market and promote products to clients.
• Strong written and verbal communication and negotiation skills.
• Proficient with spreadsheets and reporting tools.
• Familiarity with industry regulations and compliance is helpful.

Responsibilities

• Deliver profitable new business targets for the UK market.
• Develop prospect strategies and manage the sales pipeline.
• Contact prospects, prepare proposals, and lead negotiations.
• Implement timely onboarding of new clients with handover to Relationship team.
• Collaborate with lenders and prepare deal pricing strategies.
• Maintain accurate CRM data and reporting of sales stages.
• Represent the company in professional communications with clients.

Skills

Customer service

Sales

Fleet management

Finance principles

Market prospects

Negotiation

Communication

Writing skills

Fleet products knowledge

Spreadsheet skills

Education

Business management degree

Job description

The purpose of the business unit is to support the Group in attracting profitable new business that contributes to sustainable growth of corporate tool of trade portfolio with a focus on passenger & light commercial vehicles.Opportunities in this segment are for tool of trade fleets with a total fleet size of 30 and above vehicles.

Role Purpose

This position is responsible for securing profitable new business opportunities from within chosen markets and allocated region/s. The BDM will be required to build and maintain a pipeline of opportunities within Microsoft Dynamics and will be responsible for achieving a funded new business delivery target. The role will also be responsible for the onboarding of clients through securing credit facilities, documentation execution, establishment and development of a handover document.

Key Accountabilities

The major responsibilities of this position include but are not limited to:

• Responsible for the delivery of profitable new business individual sales target for UK business
• Develop a prospect strategy for the assigned area, resulting in a collaborative approach for contacting and contracting of prospects
• Contact prospects, prepare proposals for agreements and lead negotiations with the prospects.
• Deliver strategic sales plan bi-annually noting approach to enact the plan
• Ensure an agreed targeted prospect list is established and maintained in Dynamics/CRM, including all active opportunities noting an up-to-date Sales stage that delivers consistent and accurate reporting
• Deliver timely onboarding process for all new clients including handover to relevant Relationship team
• Help to develop third party relationships with lenders – e.g., CBA / BOQ etc.
• Prepare and present clear and concise deal pricing strategies to DealCo as required, seeking relevant sign off
• Communicate with co-workers, team members, management, clients, and others in courteous and professional manner
• Other duties assigned to ensure overall departmental efficiency

Profile Requirements

The following describes the qualifications, experience, knowledge, skills and personal attributes required to successfully undertake this role:

QUALIFICATIONS

• Tertiary qualification in Business Management or related discipline (desirable)

EXPERIENCE AND SKILLS

• Previous experience in a Customer Service or Sales role
• Solid knowledge of fleet management and finance principles
• Comprehensive understanding of the UK fleet management environment
• Ability to effectively market and promote products to prospective clients
• Demonstrated ability to present confidently and professionally in a variety of settings
• Excellent writing skills and well-developed influencing and negotiation skills
• Effective communicator both verbally and in writing, demonstrating good listening and probing skills
• Knowledge of Fleet products, services, systems and processes (if promoted from within)
• Advanced spreadsheet competencies and Miles user skills
• Working knowledge of industry legislative, compliance and regulatory obligations

PERSONAL ATTRIBUTES

• Customer focused
• Collaborative team player – interpersonal skills including ability to demonstrate tact in dealings with people
• Strong discipline, accuracy and attention to detail. Maintains appropriate data records
• Demonstrates a high level of energy and resilience in order to operate in challenging /under pressure environment
• Demonstrates accountability - takes ownership of decisions and leads change.
• Flexibility for (overnight) interstate travel

Organisational Values

This position is required to actively display and demonstrate alignment with the business Code of Conduct and Values of:

• Innovation – Reinvent & Disrupt | Create the Initiative
• Collaboration – Build Relationships | Support Others
• Excellence – Delight our Customers | Be Business Savvy
• Trust – Be Honest & Authentic | Empower

This position is also required to:

• Ensure all Risk Management, Compliance & Information Security requirements are addressed in a timely and effective manner
• Support the businesses ISO requirements, continuous improvement drive and Agile ways of working by identifying and proposing opportunities for improvement
• Demonstrate reasonable care and behaviours that support the health and safety of self and of others.