Commercial Accounts Specialist: Inventory & Client Success

OPENLANE; United States; Remote; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Dental benefits

Vision benefits

HSA contributions

RRSP/401k match

Paid vacation

Parental leave

Disability and life insurance

Employee assistance program

Tuition reimbursement

Career advancement

Job summary

OPENLANE is seeking a Commercial Accounts Representative to manage, report, and coordinate the inventory and sale of vehicles through OPENLANE platforms. You will be a key participant in rolling out critical projects and strategic initiatives to support revenue growth.

The role rewards detail orientation, customer focus, adaptability, and proactive problem solving as you collaborate with internal teams and external clients to maintain SLA metrics, resolve issues, and deliver best-in-class

Qualifications

• 2–3 years in a Commercial Account Representative role or equivalent.
• Experience in managing client relationships on a logistical role.
• Strong business acumen and interpersonal skills.
• Strong verbal and written communication skills.
• Strong organization and analytical skills.
• Self-motivated and multi-tasking oriented.
• Automotive and Remarketing knowledge is a plus.
• Knowledge of Google Workspace and Salesforce CRM is a plus.

Responsibilities

• Participate as an active member of the National Accounts team and act as the initial point of contact for internal and external clients to support the business needs.
• Actively participate in client monthly status update meetings via conference call and in-person from time to time.

Skills

Detail Oriented

Customer-Focused

Adaptable

Proactive

Collaborative

Driven

Tools

Google Workspace

Salesforce CRM

Job description

OPENLANE is seeking a Commercial Accounts Representative to manage, report, and coordinate the inventory and sale of vehicles through OPENLANE platforms. You will be a key participant in rolling out critical projects and strategic initiatives to support revenue growth.

The role rewards detail orientation, customer focus, adaptability, and proactive problem solving as you collaborate with internal teams and external clients to maintain SLA metrics, resolve issues, and deliver best-in-class