Commercial Account Specialist - Incentive Programs

ICF; Monroe (LA); On-site; USD 60,940 - 103,598; Full time

Job summary

ICF is looking for a Commercial Account Specialist in Monroe, LA. This field-based position requires local travel up to 50% to support non-residential energy programs.

The ideal candidate will have a Bachelor's degree and over 2 years of experience in energy efficiency, alongside strong communication and analytical skills. Enjoy the flexibility of a full-time role with a competitive salary range of $60,940 to $103,598.

Qualifications

• 2+ years of energy efficiency, sales and/or outreach experience with commercial or industrial companies.
• Valid driver's license and the ability to pass MVR check.
• Experience with energy efficiency technologies highly desirable.

Responsibilities

• Recruit program participants and manage accounts.
• Provide technical assistance on energy efficiency technologies.
• Conduct surveys and inspections of energy efficiency projects.

Skills

People skills

Analytical skills

Communication skills

Multi-tasking

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Microsoft Office Suite

Job description

Commercial Account Specialist - Incentive Programs (Field-Based, Local travel required)

Must be located in the Monroe area to be considered.

Location: Monroe, LA.

What you will be doing:

• Recruit program participants (non‑residential eligible customers), account management, developing and implementing sales strategies, preparing, and delivering persuasive presentations, relationship building activities.
• Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs.
• Ensure projects in assigned territory are up to date in program tracking system by communicating with customers and contractors on project status and expected completion dates.
• Presentations and training to local stakeholder groups, contractors, and customers.
• Work as part of a team ensuring that the evaluation, implementation, and verification of energy efficiency projects are successfully executed in all non‑residential markets.
• Provide an array of contractor support and assistance services.
• Conduct surveys and inspections of energy efficiency projects to verify equipment installation and operation.
• Perform quality assurance reviews of submitted projects for approval.

Minimum Qualifications:

• Bachelor’s degree (or applicants can substitute one year of related experience for one year of education).
• 2+ years of energy efficiency, sales and/or outreach experience working with commercial or industrial companies and/or related experience.
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Preferred Qualifications:

• Experience with energy efficiency technologies and practices is highly desirable.
• Knowledge of the existing network of distributors, contractors and construction companies serving the Southwestern Louisiana area.
• Experience working on successful energy efficiency programs.
• Utility experience and understanding of Demand Side Management (DSM) program implementation.
• Experience with ENERGY STAR, LEED, and other program platforms.
• Experience performing energy audits and energy savings calculations.
• Experience using a CRM such as Salesforce highly preferred.

Professional Skills You Will Use:

• Superior people skills and a cooperative attitude.
• Ability to multi‑task in a fast‑paced environment.
• Outstanding analytical, writing, and communication skills.
• Sound business ethics, including the protection of proprietary and confidential information.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.
• Excellent critical thinking skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
• Proficient with suite of Microsoft Office tools such as Excel, PowerPoint, Outlook, Teams, etc.

Travel Requirements:

Must have reliable vehicle for local travel up to 50% of the time in the Southwestern Louisiana region. Reimbursement for mileage will be provided.

Pay Range:

$60,940.00 - $103,598.00 (full‑time, Louisiana Remote Office – LA99).

EEO Statement:

We are an equal opportunity employer. We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations:

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.