Commercial Account Manager

Boulder Connect; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

Boulder Connect seeks a results-driven leader to drive sales and growth for strategic commercial facilities-services accounts in the Wilmington, Delaware area. You will partner with client stakeholders to expand service offerings, oversee program quality, and ensure contract execution aligns with client expectations.

In this role, you will manage overall account financial performance, monitor work orders, and coordinate issue resolution to maintain service delivery and client satisfaction.

Qualifications

• Proven track record leading sales and growth for key accounts.
• Strong partnerships with client stakeholders to expand service offerings.
• Experience ensuring quality programs and successful contract execution.
• Solid financial and operations acumen related to work orders and profitability.

Responsibilities

• Develop and lead sales/growth strategies for assigned commercial facilities-services accounts.
• Collaborate with client stakeholders to identify opportunities and expand service scope.
• Oversee program quality and ensure contract implementation meets requirements.
• Manage account financial performance, including work order oversight and profitability.
• Coordinate and resolve issues to maintain service delivery and client satisfaction.

Skills

Sales leadership

Account management

Client partnership

Contract execution

Financial acumen

Job description

Summary

Leads sales and growth strategy for strategic commercial facilities-services accounts by partnering with client stakeholders to expand service offerings. Oversees program quality and ensures effective contract implementation. Manages overall account financial performance, including monitoring work orders and driving resolution of client and operational issues.

Summary

Leads sales and growth strategy for strategic commercial facilities-services accounts by partnering with client stakeholders to expand service offerings. Oversees program quality and ensures effective contract implementation. Manages overall account financial performance, including monitoring work orders and driving resolution of client and operational issues.

Key Duties

• Develop and lead sales/growth strategies for assigned commercial facilities-services accounts.
• Collaborate with client stakeholders to identify opportunities and expand service scope.
• Oversee program quality and ensure contract implementation meets requirements.
• Manage account financial performance, including work order oversight and profitability.
• Coordinate and resolve issues to maintain service delivery and client satisfaction.

Qualifications & Skills

• Proven ability to drive sales, growth, and account expansion.
• Strong client partnership and stakeholder management skills.
• Experience ensuring program quality and successful contract execution.
• Strong financial and operational acumen related to work orders and performance management.
Effective problem-solving and issue-resolution capabilities.