Command Center Operator - Casino Security

003 Seminole Hard Rock Tampa; Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Seminole Hard Rock Tampa is seeking a Security Officer to man the command center, dispatch security personnel, answer calls, and maintain required log books. The role protects patrons, employees, and assets, and ensures safety across casino and hotel areas.

Responsibilities include monitoring CCTV and fire alarm systems, recording incidents clearly, and assisting with emergency notifications. A high school diploma and license eligibility are required, with preference for related security

Qualifications

• High School Diploma or equivalent is required, with about 1 year of related experience preferred.
• Must obtain and remain eligible for Seminole Tribal Gaming License.
• Valid Motor Vehicle License with a good driving record.
• Ability to complete standard company forms and reports.

Responsibilities

• Man positions at the Command Center or Podium to dispatch security personnel and receive calls.
• Provide basic security coverage to protect patrons, employees, and company assets.
• Monitor fire alarm and security CCTV systems; log incidents clearly.
• Maintain incident logs and handle holdup alarm systems.
• Coordinate emergency notifications and assist in emergency response.

Skills

Security experience

Attention to detail

Communication

Education

High School Diploma or equivalent

Tools

CCTV systems

Fire alarm

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

This position is responsible for manning the Command Center or Podium as assigned to dispatch security personnel, receive incoming calls, and maintain required log books.

• Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company
• Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
• Prepares detailed incident reports in a clear and precise manner
• Operates and monitors the fire alarm and security CCTV systems
• Maintains accurate security incident logs
• Operates and monitors all holdup alarm systems
• Implements notification process in emergency situations i.e., fire, bomb threat, weather emergencies, etc
• Assists in the coordination of emergency situations
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent is required and a minimum of one (1) year of related experience preferred, or the equivalent combination of education and experience
• Must apply for, obtain and remain eligible for the appropriate Seminole Tribal Gaming License
• Valid Motor Vehicle License with good driving record
Must be able to complete standard company forms and reports

The Company gives preference in all of its employment practices to Native Americans.

First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements.

Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high‑stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number‑one job is to bring fun and excitement to our team members and our guests!