Comfort Advisor

Yellowstone Local; Tyler (TX); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Company vehicle

Health insurance (medical, dental, and

Vision insurance

Life insurance

Disability coverage

Paid time off

Sign-on bonus

Commission opportunities

Professional development

Job summary

Yellowstone Local represents The Mink Plumbing, seeking an in-home HVAC sales consultant for Tyler, TX. You will conduct residential consultations, evaluate systems, and present replacement options while guiding customers through financing and warranty details.

This role emphasizes building trust, meeting sales goals, and coordinating with installation teams. The position offers base pay with commissions, a sign-on bonus, company vehicle, health benefits, and ongoing HVAC training to advance

Qualifications

• In-home HVAC sales consultations for residential heating and cooling upgrades.
• Ability to build rapport with homeowners and identify priorities.
• Explain financing options and pricing clearly to customers.
• Follow the established sales process and close sales when appropriate.

Responsibilities

• Conduct in-home HVAC sales consultations for residential systems.
• Build rapport with homeowners to identify comfort priorities.
• Evaluate existing HVAC equipment and recommend replacements or upgrades.
• Explain energy efficiency, warranties, financing and pricing clearly.
• Coordinate with installation teams to ensure a smooth handoff.
• Track sales performance and follow up on estimates and opportunities.

Skills

HVAC sales

In-home consults

Customer relations

Communication

Negotiation/closing

Tools

CRM software

Estimating tools

Job description

Yellowstone Local is proud to represent THE Mink Plumbing, an industry leader in plumbing services.

You know how to turn homeowner comfort concerns into the right HVAC solutions, build trust, and close sales, and you're ready for a role where your technical knowledge and performance can make a real difference.

What's in it for You?

• Base Pay: $30 to $50 per hour, depending on experience and qualifications

• Commission: Additional performance-based commission opportunities, with the commission structure discussed during the interview process

• Sign-On Bonus: $5,000 payable after six months of continuous employment, subject to the company's bonus eligibility terms

• Employment Type: Full-time

• Schedule: Monday through Friday, 8:00 AM to 4:30 PM, with extended hours during peak seasons and weekend work required for sales appointments

• Expected Hours: 40 to 50 hours per week

• Health Benefits: Medical, dental, and vision insurance

• Additional Benefits: Life insurance and disability coverage

• Company Vehicle: Company-provided vehicle and fuel card

• Paid Time Off: Paid holidays, vacation, and PTO

• Professional Development: Ongoing HVAC technical training, sales coaching, and opportunities to develop your skills

Why You'll Love It Here

• Your Performance Matters: Your ability to build customer relationships, recommend the right solutions, and close sales contributes directly to your earning potential.

• Focus on Real Solutions: Help homeowners make informed decisions about heating and cooling replacements, energy efficiency, and indoor comfort.

• Be Part of a Quality-Focused Team: Work alongside HVAC installation professionals committed to accurate system design, reliable installations, and customer satisfaction.

• Take Ownership of Your Work: Stay involved from the initial consultation through installation coordination and customer follow-up.

• Keep Improving: Strengthen your technical knowledge, consultative selling skills, and customer service expertise through ongoing training and coaching.

• Build Lasting Customer Relationships: Represent The Mink Plumbing through professional communication, honest recommendations, and a commitment to doing what's right for the homeowner.

• Clear Performance Expectations: Work toward established sales goals with measurable results and regular feedback.

Your New Role

• Location: Tyler, TX 75707, serving residential customers within approximately 30 miles of ZIP code 75703.

• Conduct in-home HVAC sales consultations for residential heating and air conditioning system replacements and upgrades.

• Build rapport with homeowners, understand their comfort concerns, and identify their priorities and expectations.

• Evaluate existing HVAC equipment, including air conditioning systems, heating systems, heat pumps, airflow, ductwork, and overall system performance.

• Recommend residential HVAC replacement and upgrade options based on customer needs, home requirements, and system condition.

• Explain equipment efficiency, system features, warranties, financing options, and pricing in a clear, professional manner.

• Follow The Mink Plumbing’s established sales process, present solutions confidently, address customer questions, and ask for the sale.

• Perform or coordinate HVAC load calculations and equipment sizing to support appropriate system recommendations.

• Identify opportunities for indoor air quality improvements, filtration systems, humidity control, thermostat upgrades, and ductwork modifications.

• Prepare accurate HVAC estimates, equipment selections, installation specifications, and project documentation.

• Coordinate with installation teams and management to ensure a smooth transition from sale to installation.

• Communicate installation schedules, project details, and expectations to homeowners.

• Follow up after completed installations to confirm customer satisfaction and address outstanding concerns.

• Maintain accurate customer records, estimates, sales opportunities, and follow-up activities using the company's CRM.

• Track sales performance, including closing percentages, average replacement ticket, gross profit, and outstanding estimates.

• Follow up on unsold estimates and maintain professional communication with prospective customers.

• Work toward established HVAC sales, revenue, and profitability goals.

• Participate in team meetings, sales coaching, technical training, and performance reviews.

• Ensure recommended HVAC solutions align with applicable codes, manufacturer requirements, and company installation standards.

• Collaborate with installers and management to help minimize installation errors, callbacks, and customer misunderstandings.

The Mink Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange