Comfort Advisor

TurnPoint Services; Marietta (GA); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid parental leave

PTO

Holidays

Life insurance

Disability insurance

Pet insurance

Identity protection

Job summary

Cool Air Mechanical in Atlanta, part of TurnPoint Services, seeks a Comfort Advisor to guide homeowners in selecting efficient HVAC solutions. You’ll meet with customers in their homes, assess needs, design tailored options, and educate on energy savings while driving your income and career growth.

You must have strong sales skills, build relationships, and communicate clearly. You’ll work in attics and crawlspaces, handle proposals, and collaborate with office and installation teams to deliver

Qualifications

• Minimum 5 years of sales experience with a proven closing track record.
• Ability to build authentic relationships with residential customers.
• Clear communication, organization, and attention to detail.
• Comfort working in attics, crawlspaces, and lifting objects.

Responsibilities

• Meet homeowners to assess HVAC needs and propose tailored comfort solutions.
• Educate clients on products, services and options to build trust.
• Serve as primary contact through project and follow-ups for satisfaction.
• Develop accurate sales proposals for installation teams.
• Negotiate and close projects to hit budgeted goals.
• Maintain detailed customer records in ServiceTitan.
• Collaborate with office and installation teams for smooth execution.
• Use Microsoft Office for reporting and communications.
• Attend meetings and trainings; maintain licenses/certifications.
• Work occasional evenings or weekends to meet demand.
• Maintain professionalism on job sites and vehicles.
• Participate in on-call rotation as needed.

Skills

Sales experience

Customer relationships

Communication

Organization

Physical aptitude

Tools

ServiceTitan

Microsoft Office

Job description

Brand Overview

Cool Air Mechanical has become one of Atlanta’s most recognized home service providers, delivering heating, cooling, and plumbing expertise backed by a reputation for excellence. Known for rapid growth and award-winning service, Cool Air is a leader in Georgia. As part of TurnPoint Services, Cool Air employees have access to advanced training, mentorship, and opportunities to advance across 62 brands nationwide. Our culture blends innovation, teamwork, and customer care. Join Cool Air Mechanical — where Atlanta’s best build their careers.

Role Overview

Comfort Advisor (2025-1049)

As a Comfort Advisor, you’ll be the trusted guide for homeowners, helping them create a more comfortable, efficient, and safe living environment. You’ll meet with customers in their homes, assess their heating and cooling needs, and design tailored solutions that fit their lifestyle and budget. Beyond presenting system options, you’ll educate homeowners on energy efficiency, system performance, and the benefits of our services—turning your expertise into solutions that truly make a difference in their daily lives, all while providing growth for your income and career.

What You Bring

• You bring at least 5 years of sales experience and a proven ability to close deals, even if HVAC is new to you.
• You excel at building authentic, positive relationships with residential customers.
• You enjoy guiding customers toward solutions that improve their comfort at home.
• Strong communication, organizational, and attention-to-detail skills come naturally to you.
• You are comfortable working in attics, crawlspaces, and lifting objects.
• Your work history demonstrates stability, consistent success, and a strong work ethic.
• You bring high levels of motivation, integrity, and physical aptitude to every interaction.

Key Responsibilities

• Meet with homeowners to assess HVAC needs and provide tailored comfort solutions.
• Build strong customer relationships by educating clients on products, services, and options.
• Serve as the primary point of contact throughout the project, including follow-up visits to ensure 100% customer satisfaction.
• Develop sales proposals that are accurate, complete, and easily transferable to the installation team.
• Negotiate and close projects while driving sales to meet or exceed budgeted goals and support business growth.
• Maintain detailed records of all customer interactions in ServiceTitan.
• Collaborate with office and installation teams to ensure smooth, efficient project execution.
• Use Microsoft Office Suite for reporting, documentation, and communications.
• Attend company meetings and participate in product or vendor trainings.
• Maintain any required licenses or certifications.
• Work occasional evenings or weekends to accommodate customer schedules and seasonal demand.
• Maintain professionalism on job sites and while operating company vehicles.
• Participate in the on-call rotation as needed to support customers.

Licenses & Certifications

• Possess valid drivers license

Why You’ll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs — you’ll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

Compensation & Benefits

Pay: $150,000K - $300,000K Annually

• Affordable Medical, Dental, and Vision plans
• 401(k) with 3% company match
• Short- and Long-Term Disability plans available
• $20K life insurance policy provided at no cost
• 6 paid holidays per year
• PTO—earn up to 3 weeks annually
• A supportive, team-oriented culture that values connection and camaraderie

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.