Comfort Advisor

TurnPoint Services; El Cajon (CA); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Company-paid holidays

Life and disability insurance

Voluntary benefits such as pet 보험

Job summary

Anderson Plumbing, Heating & Air in San Diego region is seeking a Comfort Advisor to guide homeowners through HVAC solutions, educate on energy efficiency, and drive sales growth. You will meet clients in their homes, assess needs, and design tailored systems that fit lifestyle and budget.

This role requires in-home visits, field mobility, and collaboration with installation teams. A valid driver's license and commitment to safety, professionalism, and customer care are essential for success.

Qualifications

• Minimum 5 years of sales experience with proven ability to close deals
• Ability to build authentic relationships with residential customers
• Strong communication, organizational, and attention-to-detail skills
• Comfortable working in attics, crawlspaces, and lifting objects
• Stable work history with consistent success and strong work ethic
• Motivation, integrity, and physical aptitude for field work

Responsibilities

• Meet with homeowners to assess HVAC needs and provide tailored comfort solutions
• Build strong customer relationships by educating clients on products, services and options
• Serve as primary point of contact throughout the project with follow-up to ensure 100% customer satisfaction
• Develop sales proposals that are accurate, complete, and transferable to installation team
• Negotiate and close projects to meet or exceed budgeted goals and support growth
• Maintain detailed records of all customer interactions in ServiceTitan
• Collaborate with office and installation teams for smooth project execution
• Use Microsoft Office for reporting, documentation, and communications
• Attend company meetings and participate in trainings
• Maintain required licenses or certifications
• Work occasional evenings or weekends to accommodate customer schedules
• Maintain professionalism on job sites and while operating company vehicles
• Participate in on-call rotation as needed to support customers
• Possess valid driver's license

Skills

Sales experience

Customer relationships

Communication

Organizational skills

Physical aptitude

Work ethic

Motivation & integrity

Education

High school diploma or equivalent

Tools

ServiceTitan

Microsoft Office

Job description

Brand Overview

For years, Anderson Plumbing, Heating & Air has been San Diego's most trusted comfort specialist. Recognized locally for exceptional service and customer care, Anderson PHA has received numerous awards for excellence.

Backed by TurnPoint Services, Anderson empowers its team with cutting-edge tools, world-class training, and career development pathways.

Employees are part of a culture that rewards initiative, collaboration, and long-term success. Build your future with Anderson PHA - where your skills power San Diego homes and your career possibilities are limitless.

Role Overview

Comfort Advisor (2025-1049)

Role Overview

• As a Comfort Advisor, you'll be the trusted guide for homeowners, helping them create a more comfortable, efficient, and safe living environment. You'll meet with customers in their homes, assess their heating and cooling needs, and design tailored solutions that fit their lifestyle and budget. Beyond presenting system options, you'll educate homeowners on energy efficiency, system performance, and the benefits of our services - turning your expertise into solutions that truly make a difference in their daily lives, all while providing growth for your income and career.

What You Bring

• You bring at least 5 years of sales experience and a proven ability to close deals, even if HVAC is new to you.
• You excel at building authentic, positive relationships with residential customers.
• You enjoy guiding customers toward solutions that improve their comfort at home.
• Strong communication, organizational, and attention-to-detail skills come naturally to you.
• You are comfortable working in attics, crawlspaces, and lifting objects.
• Your work history demonstrates stability, consistent success, and a strong work ethic.
• You bring high levels of motivation, integrity, and physical aptitude to every interaction.

Key Responsibilities

• Meet with homeowners to assess HVAC needs and provide tailored comfort solutions.
• Build strong customer relationships by educating clients on products, services, and options.
• Serve as the primary point of contact throughout the project, including follow-up visits to ensure 100% customer satisfaction.
• Develop sales proposals that are accurate, complete, and easily transferable to the installation team.
• Negotiate and close projects while driving sales to meet or exceed budgeted goals and support business growth.
• Maintain detailed records of all customer interactions in ServiceTitan.
• Collaborate with office and installation teams to ensure smooth, efficient project execution.
• Use Microsoft Office Suite for reporting, documentation, and communications.
• Attend company meetings and participate in product or vendor trainings.
• Maintain any required licenses or certifications.
• Work occasional evenings or weekends to accommodate customer schedules and seasonal demand.
• Maintain professionalism on job sites and while operating company vehicles.
• Participate in the on-call rotation as needed to support customers.

Licenses & Certifications

• Possess valid drivers license

Why You'll Love Working Here

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you'll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role - in the field, office, or leadership - makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert technicians, office leaders, and GMs - you'll always know where you can grow next.
• Training & Development: Hands-on technical instruction, leadership pathways, and continuous learning through our Apprenticeship Academy and brand-level coaching.
• Modern Tools & Technology: Advanced diagnostics, digital tools, and quality equipment that help you work safer, smarter, and more efficiently.
• Safety First: A safety-first mindset built into every process so you go home safely every day.
• Inclusive & Supportive Environment: We welcome all backgrounds and empower every employee to bring their best.
• Stable & Reliable: The strength of a national platform with the trust of long-standing local brands means your career is secure and supported.
• Community Impact: Your work strengthens local neighborhoods and supports families in meaningful, practical ways.

Compensation & Benefits

• 100% commission compensation

Pay Range

USD $0.00 - USD $0.00 /Hr.

EEO Statement

Equal Opportunity Employer

We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or other status protected by applicable federal, state, or local law.