Collision Repair Service Writer: Estimates & Insurance Liaison

Sonic Automotive, Inc.; Orlando (FL); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) retirement plan with company match

Generous paid time off

Job summary

Sonic Automotive, Inc. is seeking a Bodyshop Service Writer in Orlando, FL, to assess vehicle damage and prepare repair estimates. This role acts as a primary liaison between customers and the collision repair team, ensuring high-quality repairs and customer satisfaction.

Ideal candidates will have a minimum of 2 years in a collision repair role and proficiency with estimating software. The position includes a comprehensive benefits package and is full-time, available Monday through Saturday.

Qualifications

• Minimum of 2 years of experience as a Collision Estimator or Body Shop Writer.
• Valid driver’s license with an acceptable driving record.
• Legally authorized to work in the United States.

Responsibilities

• Inspect damaged vehicles and prepare detailed, accurate repair estimates.
• Communicate repair recommendations and costs to customers.
• Coordinate repair orders with technicians to ensure proper parts and labor.

Skills

Customer service skills

Knowledge of collision repair procedures

Estimating software proficiency

Attention to detail

Tools

CCC ONE

Job description

Sonic Automotive, Inc. is seeking a Bodyshop Service Writer in Orlando, FL, to assess vehicle damage and prepare repair estimates. This role acts as a primary liaison between customers and the collision repair team, ensuring high-quality repairs and customer satisfaction.

Ideal candidates will have a minimum of 2 years in a collision repair role and proficiency with estimating software. The position includes a comprehensive benefits package and is full-time, available Monday through Saturday.