Collision repair estimator

Zimbrick, Inc; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Continuing education

Experienced technicians

Fast-paced environment

Multiple locations in Dane County

Job summary

Zimbrick, Inc in Madison, WI is seeking an energetic customer service representative to guide customers through the repair process and ensure outstanding service. You will collaborate with production, parts and technicians, prepare basic estimates, share repair knowledge, and maintain a clean, safe, fast-paced shop while upholding our core values.

Excellent communication and a positive attitude are essential to build rapport and trust with customers.

Qualifications

• Excellent customer service and communication skills.
• Must have valid driver’s license and clean driving record.
• Ability to work with technicians and parts staff.
• Willingness to participate in training and continue learning.

Responsibilities

• Collaborate with production, parts and technicians to examine and diagnose physical damage.
• Prepare preliminary visual estimates.
• Share repair knowledge with team members.
• Keep up-to-date knowledge on vehicle repair procedures.
• Continuous learning through training classes.
• Maintain a clean and safe work environment.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

An accident can be a frightening and disruptive experience for our customers. Do you enjoy helping people in their time of need? Are you looking for a job that combines brilliant people skills with your enthusiasm for cars? You will be a key contributor of providing Outstanding Customer Service by guiding and educating our customers throughout the repair process.

What You Will Do

• Collaborate with production, parts and technicians to examine and diagnose physical damage
• Prepare preliminary visual estimates
• Share your repair knowledge and skills with others on your team
• Keep up-to-date knowledge on vehicle repair procedures
• Continuous learning through training classes
• Maintain a clean and safe work environment

What You Will Bring

• Ability to build rapport and trust with customers
• A positive and professional attitude
• Strong communication skills to serve internal and external customers
• Ability to work independently and as part of a team
• Ability to demonstrate the company’s Core Values every day

What We Provide

• Best of Madison Body Shop Repair
• Continuing education
• Experienced Technicians and Parts Counter Staff4 locations in Dane County
• Fast- paced work environment

Requirements

• A valid driver’s license and good driving record
• Ability to drive automatic and manual transmissions
• Must be 18 years or older

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.