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Zimbrick, Inc. in Madison, WI is seeking a full-time team member to deliver outstanding customer service through the repair process. You will collaborate with technicians, parts staff, and production teams to guide customers from intake to completion, educating them along the way.
The role emphasizes strong communication, rapport with clients, and a professional attitude while maintaining safety and quality in a fast-paced shop setting.
Showing 1 location
Madison, WI 53713, USA
An accident can be a frightening and disruptive experience for our customers. Do you enjoy helping people in their time of need? Are you looking for a job that combines brilliant people skills with your enthusiasm for cars? You will be a key contributor of providing Outstanding Customer Service by guiding and educating our customers throughout the repair process.
Collaborate with production, parts and technicians to examine and diagnose physical damage
Prepare preliminary visual estimates
Share your repair knowledge and skills with others on your team
Keep up-to-date knowledge on vehicle repair procedures
Continuous learning through training classes
Maintain a clean and safe work environment
Ability to build rapport and trust with customers
A positive and professional attitude
Strong communication skills to serve internal and external customers
Ability to work independently and as part of a team
Ability to demonstrate the company’s Core Values every day
Best of Madison Body Shop Repair
Continuing education
Experienced Technicians and Parts Counter Staff
4 locations in Dane County
Fast- paced work environment
A valid driver’s license and good driving record
Ability to drive automatic and manual transmissions
Must be 18 years or older
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.