Collision Parts Coordinator

Boyd Group Services; Troy (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Boyd Group Services is seeking a Parts Coordinator in Troy, AL to manage ordering, receiving, storing, dispatching, and returning parts for repair orders. You will verify parts quality, ensure timely distribution to the shop, and maintain accurate MIS records.

The role requires 1–3+ years in automotive parts, strong customer service and organization, and I-Car registration (or progress toward Gold Class). You’ll work in a fast-paced environment with a team-focused culture and growth

Qualifications

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer service oriented and strong organizational abilities to manage pressure and conflicting demands.
• I-Car Registered (working towards Gold Class certification).

Responsibilities

• Ensure consistent execution of WOW plan and communicate customer requests to team.
• Order and receive parts from vendors, verify quality and quantity per repair orders.
• Distribute parts to the shop in line with production schedules.
• Enter all parts invoices into the MIS and reconcile vendor invoices.
• Label and track parts by RO number and monitor price changes (PPI).
• Monitor MIS for supplemental parts, manage performance of parts and vendors.
• Coordinate monthly invoice history and ensure timely filing of invoices/credit memos.
• Maintain proper profit margins by applying negotiated discounts.

Skills

Communication

Attention to detail

Multi-tasking

Vehicle repair knowledge

Organizational skills

Team collaboration

Education

High School Diploma

I-Car Registered (towards Gold Class)

Tools

Summit MIS

Repair Centre MIS

Mitchell

Audatex

Car-part

Progi

APU

LKQ B2B

Job description

AL Troy - 115046

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description:

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizationalability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
• I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System: Summit, Repair Centre
• Working Knowledge of: Mitchell, Audatex
• Parts sourcing: Car-part, Progi, APU, LKQ B2B
• Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals
• Other duties as assigned

Other Requirements

• Frequently required to bend, crouch, reach, handle tools
• Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

AI Disclosure Statement:

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$15 - $22 / Hour

Compensation is commensurate with skill, education and experience.

Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives