Parts Coordinator

JHCC Holdings LLC; Palm Harbor (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

The Boyd Group is seeking a Parts Coordinator to manage ordering, receiving, storing, and dispatching auto parts for repair orders. You will verify part accuracy and quality to support timely vehicle repair and customer satisfaction.

Ideal candidates have 1–3+ years in auto parts, strong customer service, and proficiency with parts MIS tools. This on-site role requires physical tasks and cross-functional teamwork to meet production schedules.

Qualifications

• High School Diploma or equivalent required.
• 1–3+ years of automotive parts experience; auto body parts a bonus.
• Customer service oriented; able to manage pressure and prioritize tasks.

Responsibilities

• Ensure consistent execution of WOW plan.
• Communicate customer requests to the team.
• Order and receive parts, verify quality and quantity.
• Distribute parts to the shop per production schedule.
• Enter invoices into MIS.
• Label and track parts by RO number; store with vehicle/repairs.
• Notify team of Parts Price Changes (PPI).
• Order supplemental parts and monitor vendor performance.
• Reconciling vendor invoices daily.
• Post and file invoices and credits timely.
• Verify negotiated discounts to protect margins.

Skills

Customer service

Detail oriented

Multitasking

Vehicle repair knowledge

Summit MIS

Repair Centre MIS

Mitchell

Audatex

Car-part

Progi

APU

LKQ

Problem solving

Computer skills

Teamwork

Education

High School Diploma or equivalent

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

APU

LKQ

Job description

FL Palm Harbor - 123089

Job Description

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs;
• Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System: Summit, Repair Centre
• Working Knowledge of: Mitchell, Audatex
• Parts sourcing: Car-part, Progi, APU, LKQ
• B2B Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals

Other duties as assigned

Other Requirements Frequently required to bend, crouch, reach, handle tools Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details

$16 - $22 / Hour Compensation is commensurate with skill, education and experience.

Supplemental Pay

This position may also be eligible for Bonus opportunities tied to individual or business initiatives