Collision Parts Coordinator

Gerber Collision & Glass; Green Wood Knolls (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Gerber Collision & Glass is seeking a Parts Coordinator to manage the ordering, receiving, storing, and dispatching of parts for repair orders. The role focuses on ensuring accurate parts, timely delivery, and smooth collaboration with vendors and shop teams.

You will enter invoices in the MIS, label parts by RO number, and monitor price changes while supporting a fast-paced collision repair environment.

Qualifications

• High School Diploma or equivalent.
• I-Car Registered (working towards Gold Class certification).
• Experience with automotive parts and customer service.

Responsibilities

• Ensure WOW plan is executed consistently.
• Communicate customer requests to the team.
• Work with vendors to order and receive parts per repair orders.
• Ensure timely parts distribution per production schedule.
• Enter parts invoices into MIS.
• Label and track parts by RO number and store with vehicle/repair.
• Notify team of Parts Price Changes (PPI).
• Order and receive supplemental parts in MIS; monitor performance.
• Daily reconciliation of vendor invoice history.
• Post and file invoices and credit memos promptly.
• Verify negotiated discounts on vendor invoices.

Skills

Customer Service

Organizational Skills

Communication

Attention to Detail

Multi-tasking

Problem Solving

Team Collaboration

Education

HS Diploma (or equivalent)

I-Car Registered

Tools

Summit MIS

Repair Centre

Mitchell

Audatex

Car-part

Progi

APU

LKQ

Job description

FL Spring Hill - 123087We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Communicate all customer requests and needs to appropriate team members.Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.Ensure timely parts distribution to the shop in accordance with the production schedule.Enter all parts invoices into the recommended Management Information System (MIS).Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).Ensure invoices and credit memos are posted and filed/scanned in a timely manner.Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.Education and/or Experience RequiredHigh School Diploma or equivalent1-3+ years of experience working with automotive parts (auto body parts is a bonus)Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations I-Car Registered (working towards Gold Class certification)Required Skills/AbilitiesCommunicate effectively, both verbally and in writingStrong attention to detail and a high degree of accuracy.Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressureWorking knowledge of vehicle repairs practicesManagement Information System: Summit, Repair CentreWorking Knowledge of: Mitchell, AudatexParts sourcing: Car-part, Progi, APU, LKQ B2BSolid problem-solving abilitiesAbove average computer proficiencyAbove average organizational skillsAbility to keep up and succeed in a fast-paced working environmentAbility to work well with others and achieve common goalsOther duties as assignedOther RequirementsFrequently required to bend, crouch, reach, handle toolsLift in excess of 50 lbs. of materialsPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:$16 - $20 / HourCompensation is commensurate with skill, education and experience.Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives