Collision Manager (59792)

P & G CHEVROLET LLC; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

P & G CHEVROLET LLC in Charlotte, NC is seeking an experienced Body Shop Manager to lead daily operations, supervise staff, and ensure high quality repairs. You will coach technicians, manage schedules, and maintain safe, productive work practices.

The role requires strong communication, adherence to regulations, and the ability to balance customer service with cost control. A valid driver license is needed, and prior supervisory experience in auto body repair is preferred.

Qualifications

• 2 years of experience in an auto body repair facility.
• Working knowledge of body repair methods.
• One year of supervisory experience.

Responsibilities

• Oversee all Body Shop operations and staff performance.
• Greet customers, provide fair estimates, and manage billing.
• Ensure compliance with federal, state and local regulations.

Skills

Supervisory experience

Communication skills

Managerial skills

Reading comprehension

Valid driver license

Job description

Job Details

• Job Location: Parks Chevrolet Charlotte - Charlotte, NC 28262


• Position Type: Full Time


• Education Level: Not Specified


• Job Shift: Day Shift


• Job Category: Automotive

Job Description

• Forecast goals and objectives for the department and strive to meet them.


• Strive for harmony and teamwork with all other departments.


• Trains, executes and holds all staff accountable for the Collision SOP (Standard Operating Procedures) at all times.


• Prepare and administer an annual operating budget for the body shop.


• Attend managers meetings as requested.


• Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.


• Hire, train, motivate, counsel, and monitor the performance of all Body Shop staff.


• Direct and schedule the activities of all Body Shop employees.


• Provide technical assistance as needed.


• Conduct meetings with Body Shop employees to discuss activities and problems of mutual interest.


• Monitor Body Shop technicians payroll records.


• Establish and maintain good working relationships with several insurance adjusters.


• Establish and maintain good working relationships with customers to encourage repeat and referral business.


• Supervise all activities of and communications with the wrecker service.


• Greet all customers promptly and give fair estimates on costs and time required for body work.


• Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances.


• Quality-check completed jobs and handle all customer complaints.


• Keep abreast of new equipment and tools available and recommend purchases.


• Ensure that the work areas and customer waiting area are kept clean.


• Account for all documents; ensure that none are missing.


• Prepare final billing for completed repair orders.


• Collect accounts receivable for body repair work.


• Follow up on parts department orders to ensure parts availability.


• Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations such as hazardous waste disposal, right-to-know and environmental updates.


• Hold departmental meetings periodically to discuss areas of opportunity.


• Perform periodic reviews of employee performance.

Job Qualifications

• Ability to read and comprehend instructions and information.


• Two years of experience in an auto body repair facility.


• Working knowledge of body repair methods.


• One year of supervisory experience.


• Excellent communication and managerial skills.


• Ability to read and comprehend instructions and information.


• Valid driver license and good driving record.